Trek - why are there such haters? Same for Bontrager
#127
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I bought a Trek years ago that's still my primary road bike, but all that's left of it that's "Trek" is the frame. All the Bontrager parts that came on it I've replaced because they either wore out quickly, or sucked.
The bars it came with were quite flexy, and I'm not a very strong guy, so I upgraded those. The wheels lasted a year before the rims were severely concave due to brake wear; when a pot hole flat-spotted one of the rims I replaced them with a set of Shimano's - which now have more km's and have hit more pot holes than the Bontrager's ever did, and are still running fine. The Bontrager saddle sucked on rides more than a couple hours, so I upgraded it too.
I wouldn't say I hate Trek, but I'm certainly unimpressed with Bontrager, as there is much better equipment for the same money available.
Maybe Bontrager's high-end expensive stuff is fine, but I'll never know.
The bars it came with were quite flexy, and I'm not a very strong guy, so I upgraded those. The wheels lasted a year before the rims were severely concave due to brake wear; when a pot hole flat-spotted one of the rims I replaced them with a set of Shimano's - which now have more km's and have hit more pot holes than the Bontrager's ever did, and are still running fine. The Bontrager saddle sucked on rides more than a couple hours, so I upgraded it too.
I wouldn't say I hate Trek, but I'm certainly unimpressed with Bontrager, as there is much better equipment for the same money available.
Maybe Bontrager's high-end expensive stuff is fine, but I'll never know.
#128
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I have two, an '89 660 and a '00 5200. Both were very fine race bikes in their days. Still nice bikes, but I'm not likely to buy another Trek any time soon. I guess I'm funny that way.
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That reminds me; another reason some of us dislike Trek is because Lance has the same PR problem Jesus does, (which is that some of his fans are evangelical bigots.)
#131
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I think people don't like Wreck because they were considered top dog for a few years when Lance was winning the Tour dee France. Everyone had to get Wrecks and this turned some folks off.
#132
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Let's face it. Love or hate Trek, we all love this culture.
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I have a Madone 5.2SL. The Bontrager parts are nice and work well. It is mainly Shimano. I cracked the carbon handlebars in a crash and replaced with aluminum. I replaced the light tires with heavier Conti tires. It is a very comfortable bike and climbs well.
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I have a 2004 Trek 5200, and have had absolutely no problems; just got a 2011 Madone 5.2 to try out a compact double (and to indulge myself).
#136
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Bumping thread since moderator closed later one. (In my opinion, closing the new thread was arbitrary and short sighted. But, if closing it was the choice, a link to this one should have been provided.) I'll provide my insights on the subject in the next couple of days, unless he locks this one, too.
#137
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Trek - why are there such haters? Same for Bontrager.
I'd like to know why there are some people who hate Trek products as much as they do.
I'd like to know why there are some people who hate Trek products as much as they do.
#138
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careful, pcad gets snarky
as for treks, I used to hate them because the only bikes I saw locally were the 6 speed pos cruisers that weighed 40+ lbs and didn't drive straight even after their 90 day tuneup...
As for now... close friend of mine rides a project 1 and that bike is hawt.
as for treks, I used to hate them because the only bikes I saw locally were the 6 speed pos cruisers that weighed 40+ lbs and didn't drive straight even after their 90 day tuneup...
As for now... close friend of mine rides a project 1 and that bike is hawt.
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Or not. More on that in a moment.
I have been a Trek dealer for many years, and have lots of happy customers because I have a maintained a good working relationship with Trek that benefits my customers. Never yet had them turn down a warranty claim I have submitted. Never failed to replace a bad wheel. Or saddle. Or tire. Or.....anything! I have dealt with several other brands in my 3+ decades in the business and can say no one does warranty better more consistently.
I feel that part of the problem is that people don't read the legal document that is the warranty before they buy, then blow a fuse when something they think should be covered isn't. Read the warranty before you buy! Know what you're getting into.
The new Bontrager tires and saddles are really good and there aren't many other brands with such a thorough "love it or bring it back" policy. They have made it so that there is no risk in trying their stuff, which is more than I can say for many, many other companies.
Back to the waterrockets case: That guy was totally out of line demanding brand new stuff to replace a piece of gear he knowingly purchased used without any warranty from another racer. Admittedly trying to "save money", he made a poor assumption that because he spends lots of time on BF, and has a good reputation as a racer, that it entitled him to defacto warranty coverage. He seemed to be attempting to extort a new frame by telling everyone he would go out of his way to tarnish Trek's reputation if they didn't accede to his demands. At least that's how it looked. Had he purchased a new one through authorized channels, and Trek had denied the warranty, then I would have been just as upset as he appeared to be.
I have been a Trek dealer for many years, and have lots of happy customers because I have a maintained a good working relationship with Trek that benefits my customers. Never yet had them turn down a warranty claim I have submitted. Never failed to replace a bad wheel. Or saddle. Or tire. Or.....anything! I have dealt with several other brands in my 3+ decades in the business and can say no one does warranty better more consistently.
I feel that part of the problem is that people don't read the legal document that is the warranty before they buy, then blow a fuse when something they think should be covered isn't. Read the warranty before you buy! Know what you're getting into.
The new Bontrager tires and saddles are really good and there aren't many other brands with such a thorough "love it or bring it back" policy. They have made it so that there is no risk in trying their stuff, which is more than I can say for many, many other companies.
Back to the waterrockets case: That guy was totally out of line demanding brand new stuff to replace a piece of gear he knowingly purchased used without any warranty from another racer. Admittedly trying to "save money", he made a poor assumption that because he spends lots of time on BF, and has a good reputation as a racer, that it entitled him to defacto warranty coverage. He seemed to be attempting to extort a new frame by telling everyone he would go out of his way to tarnish Trek's reputation if they didn't accede to his demands. At least that's how it looked. Had he purchased a new one through authorized channels, and Trek had denied the warranty, then I would have been just as upset as he appeared to be.
i'm sure my experience has been positive because of an exceptional LBS that deals in trek. they've done warranty replacements a few bontrager wheels, a bontrager crankset, an ultegra shifter, and a crashed carbon frame. the replacement frame was the ONLY thing that cost me any more money.
i'm thinking of getting the new 2012 3 series madone and putting the sram rival WIFLi on it.
agreed, waterrockets was acting fruity. anyone w/ a brain would just ignore that.
Last edited by PeddlingPilgrim; 09-19-11 at 09:43 PM.
#140
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I don't like companies that have really good bikes, and really bad bikes. Just bugs me.
I don't like the way they treated Lemond.
It seems like they continued to support Lance after it was pretty obvious he was actually a giant d-bag.
My buddy's wife bought one and it was a total pos. It was the only bike I could actually not get to shift properly, ever. It was a $300 cruiser/comfort bike, but still. If you're going to put your name on it...
It's about the only company I would never ever buy from.
That said, I'm quite certain that their Madones are excellent, I believe they do significant research and really seem to listen to their sponsored riders' feedback.
I don't like the way they treated Lemond.
It seems like they continued to support Lance after it was pretty obvious he was actually a giant d-bag.
My buddy's wife bought one and it was a total pos. It was the only bike I could actually not get to shift properly, ever. It was a $300 cruiser/comfort bike, but still. If you're going to put your name on it...
It's about the only company I would never ever buy from.
That said, I'm quite certain that their Madones are excellent, I believe they do significant research and really seem to listen to their sponsored riders' feedback.
#141
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I hate trek b/c of the lousy experience I've had with a 2009 Soho.
FIRST of all it has been back to the shop several times for an IGH "oil bath" - the so-called maintenance-free drivetrain has been a total nightmare.
WORSE, the front brake had a known-to-BF problem with rattling. I took it in and the place I bougtht it said "it's to spec." I protested, so they ordered a warranty wheel. guess what? it was screwed up too! Finally I threatened to unload the bike so they hacked/fixed it.
WORST, the drum brakes on the Soho absoloutely suck rocks. they just don't work. I can't go >20mph downhill b/c I can't stop in a hurry. mentioned this to the store and they pretended not to know.
no more trek. ick.
FIRST of all it has been back to the shop several times for an IGH "oil bath" - the so-called maintenance-free drivetrain has been a total nightmare.
WORSE, the front brake had a known-to-BF problem with rattling. I took it in and the place I bougtht it said "it's to spec." I protested, so they ordered a warranty wheel. guess what? it was screwed up too! Finally I threatened to unload the bike so they hacked/fixed it.
WORST, the drum brakes on the Soho absoloutely suck rocks. they just don't work. I can't go >20mph downhill b/c I can't stop in a hurry. mentioned this to the store and they pretended not to know.
no more trek. ick.
#143
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Was looking for an early 600 or 700 531 frame, but that is all I wanted, just the frame. No alloy frame bikes, just from listening to people I talked to that will also no longer buy any Trek products.
#144
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I think it comes down to perceived craftsmanship. I can easily see why people see Treks as cookie cutter bikes. There isn't much apparent innovation, and there's nothing that really jumps out at you. That said, I've met some of the engineers from Trek, and I have no doubt that the people behind the bikes care just as much as the people building bikes at many of the small custom shops. You don't get a job designing bikes for Trek (or Spesh, C'dale, Giant, etc.) if it isn't your passion. In the end, it's all marketing. If you get a bike that you like and ride all the time, for whatever reason, then that's what counts.
PS - I've always ragged on Bontrager stuff pretty hard, but the new road tires do kick ass, and I just got an Evoke RXL saddle on my cross bike that is 50g lighter than the Toupe on my road bike, and so far just as comfortable (if not a little more so), so they seem to be doing something right.
#145
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Trek is missing a trick by not reissuing the classic 660. They could sell it as a complete bike or just the frameset. I'm sure a few discriminating buyers would pick one up.
#146
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Trek sucks.
They're the McDonald's of bicycles. Some folks may harp about Huffy's being the McDonald's of bikes, but Huffy's are the supermarket frozen package of White Castle's of Bikes.
They're the McDonald's of bicycles. Some folks may harp about Huffy's being the McDonald's of bikes, but Huffy's are the supermarket frozen package of White Castle's of Bikes.
#147
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Personally, I find a lot of "gimmicks" in Trek/Bontrager equipment, and not enough focus on function.
The biggest reason for the "hate" is all the 99-ers who ride them, I suppose.
#148
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My 11 6 series is the best bike I have ever owned. In the past I have owned Motobecane, Cannondale & Cervelo. It beats them all hands down. I know there were a lot of issues with the Bontrager wheels when they ran paired spokes (I had a pair of 09 xlites and I never had a problem). However, the re-desgined wheel is one of the best alloy wheels I have ever owned. All of my dealings with Trek have been top notch and they make a great bike.
Most of the haters are BF zombies and just repeat what other BF members say.
Most of the haters are BF zombies and just repeat what other BF members say.
#149
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I don't like Trek as much as I don't like any other bicycle brands that sell their mountainbikes & hybrids with a fancy rear derailleur to fool people and then use lower quality components for the rest of the bike.
Professional bike makers use complete groups or at least similar lightweight or equally or higher priced components.
Professional bike makers use complete groups or at least similar lightweight or equally or higher priced components.