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  1. #26
    Senior Member MNBikeCommuter's Avatar
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    They seem to multiply like rabbits. I got one as a gift and now have six, and all leak. Three nozzles have broken off. Time to trap and kill that stray Polar that keeps coming around as I don't want any more...

  2. #27
    Senior Member duckracer's Avatar
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    Both of mine also leaked untill I tightened the top really tight, now no leaks.

  3. #28
    CAADdict 2ndGen's Avatar
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    Quote Originally Posted by AllezDada View Post
    I've found that almost every Polar bottle I have leaks between the top and bottle itself - not a lot, but enough to be annoying because of getting Gatorade on my frame. I have frozen my bottles sometimes, and do wash them in the dishwasher - according to Polar it's supposed to be OK to do that. Has anyone else had this problem?
    Solution:






  4. #29
    Senior Member
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    All of mine leaked like that. I threw them all away and bought Camelbak water bottles.
    Cannondale CAAD9
    Quote Originally Posted by Beaker View Post
    I know but this is BF.

  5. #30
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    Ok, so Camelbak it is . . .

  6. #31
    Senior Member Silvercivic27's Avatar
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    Both of mine leak in the same way mentioned.

  7. #32
    Senior Member Franky's Avatar
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    I've found that almost every Polar bottle I have leaks between the top and bottle itself - not a lot, but enough to be annoying because of getting Gatorade on my frame. I have frozen my bottles sometimes, and do wash them in the dishwasher - according to Polar it's supposed to be OK to do that. Has anyone else had this problem?


    yep, they do, when I torque them real tight with a final hand twist, the leak stops.

  8. #33
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    We can help!

    Quote Originally Posted by AllezDada View Post
    I've found that almost every Polar bottle I have leaks between the top and bottle itself - not a lot, but enough to be annoying because of getting Gatorade on my frame. I have frozen my bottles sometimes, and do wash them in the dishwasher - according to Polar it's supposed to be OK to do that. Has anyone else had this problem?
    Thank you for addressing this issue here and for everyone who has added their feedback.

    We are careful to check the quality of the bottles manufactured and shipped from our warehouse in Boulder, CO but we understand that bottles can get damaged.

    That is why we offer a lifetime guarantee on ALL our products and would be happy to replace any of the bottles highlighted in this forum. We also offer free caps, no questions asked.

    To request a replacement cap please check out our website here: Free Cap Replacement | PolarBottle.com

    For more information on our warranty program: Our Guarantee | PolarBottle.com
    Or, feel free to email our customer service associate Adnan (or Otto) directly: mehidic@polarbottle.com

    From what we can tell, the leaks in the bottles are caused by small dents that can develop along the inside rim of the bottle. This can be caused from ice, so we advise people to take care when putting ice in their bottle. Again, however, we understand bottles can get damaged so please let us know if you need a replacement.

    If you have any questions please feel free to email me directly at elisa@polarbottle.com.

    Thanks again for taking the time to post. I hope we can resolve this for you.

  9. #34
    Senior Member awfulwaffle's Avatar
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    Yep.

  10. #35
    Senior Member
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    No problems here but thank you.

  11. #36
    djb
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    Quote Originally Posted by MDfive21 View Post
    try tightening the bottle with the nipple open. it's tough to get them all the way tight due to the air pressure.

    mine get tight before they're completely sealed, but once they're screwed on all the way, they don't leak
    We have a winner here!!!
    I figured out that with the 4or 5 we have, you just need to screw the lid down with the nipple open. Problem solved.

    Used to confuse me before I did this why they would leak a bit after tightening, but open the nipple and it fixes the issue.

    Polar fellow-- I really like your bottles, but I would mention this in your marketing, once you know this it takes care of any leaks.
    I figured it out by feeling a slight resistance when tightening with nipple closed and realised there was some pressure build up, nipple closed the lid snugs down easier and properly.

    For anyone with polars, don't throw them out, they work perfectly well if you pop the nipple when tightening top.

    PS the plastic loops are very very handy. Just gotta put em in your holder so loop doesn't get in way when drinking, again not a problem once you use them for a few rides.

    Good product all in all.
    Cheers

  12. #37
    Senior Member shyonelung's Avatar
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    Both my Polar bottles leak. I've never put ice in them. Just thought it was something I was doing. I have two that I use every day - when it's not in my bike bottle holder, it's on my desk at work. One of my caps is damaged so it's nice to know I can get it replaced. I was just thinking I would have to buy a couple of new bottles but now I'm going to put Polar's customer service to the test.

  13. #38
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    Camelbak makes the best bottles. I can't imagine using anything else.

  14. #39
    Member jdowdy411's Avatar
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    I have three and they all do it. I usually just make the lids super tight in an attempt to minimize it.

  15. #40
    Senior Member Drakonchik's Avatar
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    Quote Originally Posted by GiantDefyGuy View Post
    Yeah. I love my camelback bottles. Camelback has mastered the bottle nipple.

    I have never tried Polar because I don't have a good reason too. . . .
    Actually the Camelbak lids are interchangeable onto Polar bottles and don't leak, at least not in the kitchen where I've tested.

    Get the best of both worlds.

  16. #41
    Senior Member DEW21's Avatar
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    Quote Originally Posted by Polar Bottle View Post
    Thank you for addressing this issue here and for everyone who has added their feedback.

    We are careful to check the quality of the bottles manufactured and shipped from our warehouse in Boulder, CO but we understand that bottles can get damaged.

    That is why we offer a lifetime guarantee on ALL our products and would be happy to replace any of the bottles highlighted in this forum. We also offer free caps, no questions asked.

    To request a replacement cap please check out our website here: Free Cap Replacement | PolarBottle.com

    For more information on our warranty program: Our Guarantee | PolarBottle.com
    Or, feel free to email our customer service associate Adnan (or Otto) directly: mehidic@polarbottle.com

    From what we can tell, the leaks in the bottles are caused by small dents that can develop along the inside rim of the bottle. This can be caused from ice, so we advise people to take care when putting ice in their bottle. Again, however, we understand bottles can get damaged so please let us know if you need a replacement.

    If you have any questions please feel free to email me directly at elisa@polarbottle.com.

    Thanks again for taking the time to post. I hope we can resolve this for you.
    Fantastic customer service! Thanks Elisa
    2012 Giant Escape 2

  17. #42
    Senior Member RIRview's Avatar
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    Quote Originally Posted by 03FinestAL View Post
    I've never had a Polar bottle that didn't leak (old and new style). No matter what I tried they leaked. So, like many others I switched to the Camelback bottles and have never looked back.
    Go figure--I had just the opposite experience. I really liked the Camelback bottles because they were much easier to squeeze, but no matter how tight I put the cap on, the damn things would always leak all over the bike, so I switched to Polar, and have never had that issue.

  18. #43
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    I've never had an issue with Polar leaking. Both my Camelbak and Polar leak sometimes and i just re-tighten and they are fine.

    I've switched to Camelback because I like the flow from the nozzle better. When riding its just a slight more effort. So my daughter and family rock the polar for the soccer fields and hockey games. Camelbaks for the bikes. What I dont like about Camelbak is that the shorter bottle is slightly fatter and they dont fit as well in my cage. I use one tall and one short for my longer rides.

    Mr. Polar - if you can get that jet spray nozzle thing happening, I'd go back to Polar in a heartbeat. (cooler, flashy designs!)

  19. #44
    Senior Member cderalow's Avatar
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    didn't know about the free caps...

    nice.

    i've got 4 of them, 3 large ones and 1 small one.

    only one of mine leaks and its because i dropped it on the valve and cracked the cap slightly.

    otherwise tighten with nipple open, no leak. I also removed the plastic grab loops as I don't use them (in fact snagging it on a cage is what caused me to drop the one I did)

  20. #45
    Senior Member shyonelung's Avatar
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    I emailed Polar last night after posting here. My replacement caps are on the way. So, yeah, great customer service.

    Quote Originally Posted by cderalow View Post
    didn't know about the free caps...

    nice.

    i've got 4 of them, 3 large ones and 1 small one.

    only one of mine leaks and its because i dropped it on the valve and cracked the cap slightly.

    otherwise tighten with nipple open, no leak. I also removed the plastic grab loops as I don't use them (in fact snagging it on a cage is what caused me to drop the one I did)
    Last edited by shyonelung; 03-28-14 at 08:12 AM.

  21. #46
    djb
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    again, for those who didnt read it-

    tighten top with nipple open and this takes care of leaks.

    as further proof, if you tighten the lid with the nipple closed, seemingly screwed down all the way, if you open the nipple a short time later and retighten, the lid will screw down a further 1/8 of a turn more, and voila, no leaks--it must be a pressure thing going on.

  22. #47
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    Polar Bottle, join date 11/12, first post 3/25/14. That's some lurking! Actually glad she did post.

    My unofficial tests over the past few years of using Polar vs Camelbak Podium Chill and Podium Ice have resulted in Polar winning out when it comes to keeping the contents COLD. Ice cube test & filling bottle half way and turning sideways and freezing in freezer test. Used in 100+ temps in Sacramento as well as Reno, Polar insulated better even if I did like the always open design of the Camelbak cap better. Pretty sure my problems with the cap of the bottle leaking were more to carelessness than product defect.

  23. #48
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    Ill chip in and say Camelback too...I love mine.

  24. #49
    Senior Member aubiecat's Avatar
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    I love my Camelback too. Never had a leak. I never close the valve on mine anyway so I guess that may be why.
    I always leave it open so I can pull the bottle out at a monuments notice to squirt dogs that chase me.
    I was about to order another 25oz from Amazon but they are unavailable. I think they are between design updates.
    Looks like they have redesigned the shape of the bottle and added a bunch of new colors.

  25. #50
    Senior Member himespau's Avatar
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    I like the insulation and loop of the polar, but the nozzle of the camelbak. Haven't had too much problems with leaking from either, but I only put water in them so if a little dribbles on my while I'm drinking I don't mind - I could usually use the cooling. Plus, I'm not always the neatest drinker anyway while riding and breathing heavily.
    Punctuation is important. It's the difference between "I helped my uncle, Jack, off a horse" and "I helped my uncle Jack off a horse"


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