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  1. #51
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    Quote Originally Posted by Garfield Cat View Post
    Can you imagine a pro rider asking to ride the bike first before he signs up to a pro team?
    That's what probably Gilbert asked before he signed to BMC but money talked in the end

  2. #52
    he said member ls01's Avatar
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    Quote Originally Posted by jsutkeepspining View Post
    wookie yells at me when i touch the venge....
    Thats cuz you never wash your hands kid,sticky finger prints all over everything......
    Originally posted by Whyfi "Who needs thumbs when you can lick yourself?"

  3. #53
    he said member ls01's Avatar
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    Quote Originally Posted by jsutkeepspining View Post
    Hey i was kind of strong
    odor doesnt count
    Originally posted by Whyfi "Who needs thumbs when you can lick yourself?"

  4. #54
    djb
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    without even talking about 3k or more bikes, a few years ago I wanted to get a cross bike to replace my old touring bike. My fav store changed policies to "no test rides" unless you paid for a weekend rental (that would apply to a purchase). The alu framed bikes I had read up on were still a mystery to me in terms of how they would feel on the road--twitchy? very harsh? etc. I just didnt know---and these were $1500 bikes more or less, not many thousands.
    Ended up finding another store where they were more than happy for me to ride it, for the time I wanted, just had to leave i.d.--like a car test drive.
    Needless to say, after a few test rides that quickly showed me how the bike felt, enough for me to know I liked how it rode, I got the bike there simply because of their policy. I would have liked to buy it from the store I had previously bought numerous bikes for myself and my family, but the other place got my business because of their open policy.

    I realize there are factors of inventory, but especially with a bike of this price range, I was quite surprised.
    Although you guys are talking of not wanting to buy "untested" bikes of umpteen K prices, for me I still wasnt going to spend 1600 bucks without a test ride.

  5. #55
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    Quote Originally Posted by WhyFi View Post
    I've never sold bikes (I have lots of high-ticket sales experience, though), but I would guess that, statistically, a test ride does nothing to increase the close ratio on those bikes. I wouldn't be surprised if there were actually a worse close ratio between test ride vs no test ride.
    I've been on several test ride junkets with my bike cronies. Prosperous guys in their 50's who show up (unnanounced) at high-end shops looking to try out the latest and greatest. We've never been turned down. We fly around at warp speed on a series of bikes over mixed conditions, and most of the time, someone pulls out their Platinum card. The interesting thing is that we have never bought the bike we originally wanted to try, but always committed to something else, based on the superior ride. It may not have been the lightest or newest or most expensive model, but simply it had a better ride.

    Tip to bike shops...there is no way that anyone shoudl commit to an expensive bike without a ride. And if you do offer demo bikes - set the bike up correctly! Most (!) of our test rides have involved getting off after a block, and fixing the indexing on the rear derailleur. Misaligned brake pads, creaky BB's and seatposts etc. do not help the close.

  6. #56
    Senior Member garysol1's Avatar
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    Quote Originally Posted by jsutkeepspining View Post
    Hey i was kind of strong
    Extremely Panther is just another level up the ladder.

  7. #57
    Senior Member jsutkeepspining's Avatar
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    Quote Originally Posted by ls01 View Post
    odor doesnt count
    hahaha


    Gary: yeah panther is damn strong. There's a certain point where the local strong guys just don't compare to paul.
    cat 1-o-meter: wtf am i doing??????
    Quote Originally Posted by Racer Ex View Post
    You're not dumb. You're just less smart.

  8. #58
    Senior Member jsutkeepspining's Avatar
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    also gary does spin have the new s-works shoe in stock yet? Mine are starting to fall apart, and i might be interested in a new set.
    cat 1-o-meter: wtf am i doing??????
    Quote Originally Posted by Racer Ex View Post
    You're not dumb. You're just less smart.

  9. #59
    Member tspeters's Avatar
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    Quote Originally Posted by garysol1 View Post
    its not always about the test ride but about the wow factor. You walk into a bike shop and front and center is the 14 pound wonder bike. You can touch it and feel it and pick it up. Your hooked. So maybe you cant afford the 7k price tag but for 3k you can get close. You have now totally forgotten about your $2,000 budget and bumped yourself another thousand in order to get yourself closer to that wonder bike.
    Garysol1 "gets "it". At the end of last season I was ready to upgrade from my hybrid to a rode bike. I was interested in a Bianchi but only planned on spending about $1000 (which would be an aluminum frame). My LBS rents Bianchi's so I talked to him about reserving a aluminum Via Nirone for an afternoon. He said if I was interested in purchasing just take it on a test ride for an hour or so no need to rent it. After the ride I was stoked. We discussed CF bikes and Bianchi had their new entry level CF Vertigo bike coming out but none in stock yet. The LBS let me test ride his personal bike a CF Infinito with carbon wheels, ceramic bearings, carbon bars, seat post, and SRAM Red. (Probably $5000 -$6000 as prepped.) Again just take the bike out for awhile no problem. After that I couldn't "settle" for the Via Nirone. (And the LBS would have given me a deal on a lightely used demo Nirone for $750.) Jumped right over that, the entry level ($1900) Veritgo and ordered a $3000 version of the Infinito. If all he had in stock were the less expensive bikes without anything to compare, I would have purchased the Via Nirone. I wouldn't buy a bike I couldn't test ride.
    Last edited by tspeters; 01-28-13 at 07:22 PM.

  10. #60
    Senior Member oldbobcat's Avatar
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    Quote Originally Posted by garysol1 View Post
    To call a kick ass bike that any bike geek wants to mess around with and maybe someday own a lure is silly. The bike is there to be purchased but until that happens if any buyer wants to see what a flagship bike is all about I will gladly show it to them.
    I'm saying that a shop knows its clientele, and if it knows that it's a slim chance a customer will walk through the door looking for an $8000 bike, then it's pretty stupid to put an $8000 bike on the floor. You guys think that all a shop has to do to be more successful is cater to your whims.

    Sure, come in and test ride our bikes. That's what we're here for. Even better, buy one someday. But don't tell us you're not going to by a Madone 5.2 because we don't have a Cervelo S5 to compare it against. We're still trying to sell our last 2011 S3.

  11. #61
    Senior Member big john's Avatar
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    I last bought a bike after a test ride in 1989, I think. It's just too hard to find something I'm interested in in my size. I'd love to ride an EVO, might even make me want one.

    It's just as bad with mtbs, maybe worse because it's harder to buy frames.

  12. #62
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    Quote Originally Posted by garysol1 View Post
    If a person rides a bike and talks themselves out of it then thats fine. I would rather that then have an unhappy customer. I have a hard time selling a bike without a test ride unless the buyer is a very seasoned cyclist who knows exactly what they want. I would say 90% of my bike sales includes a few test rides so I dont think I could ever track the sales of test ride vs no test ride. I want the customer to be educated in a Roubaix vs a Tarmac vs a Allez vs a Noah vs a Team Machine....etc..... and the best way to educate the customer is to explain the high points and let them ride the bike. It is not a 5 minute sales presentation but as far as I know I have no unhappy customers.
    It sounds like you have a great attitude towards customers (that god knows, can be a real pain in ass), and a great shop.
    Too bad you're in Ohio

  13. #63
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    Quote Originally Posted by oldbobcat View Post
    I'm saying that a shop knows its clientele, and if it knows that it's a slim chance a customer will walk through the door looking for an $8000 bike, then it's pretty stupid to put an $8000 bike on the floor. You guys think that all a shop has to do to be more successful is cater to your whims.

    Sure, come in and test ride our bikes. That's what we're here for. Even better, buy one someday. But don't tell us you're not going to by a Madone 5.2 because we don't have a Cervelo S5 to compare it against. We're still trying to sell our last 2011 S3.
    No, that's good business. You want some outrageously high-end bling item to show that you've 'got the good stuff', even if pretty much nobody buys it. High end stores use this all the time - you actually think Tiffany intends to sell thousands of their $750,000 multidiamond holiday necklace that's on display front and center next to the $200,000 pair of diamond earrings and the $350,000 diamond ring? Heck no, but they're sure as hell glad to make a sale of a $8000 ring as a result of you seeing them as the 'top end' of jewelry. Even in cheaper stores, you always have a higher 'reach' model that's really not aimed to move, but aimed to impress if you're doing your sales right especially in items with high sale value.

    You can still put that $8k bike up front but be reasonable about letting it out on test rides. No problem in denying customers the test ride of the uberbike for something like that - if they take offense at that, that's their problem and likely a customer you're better off not hassling with. I do however, think an LBS shoots themself in the foot by not allowing test rides on bikes the customer specifically is interested in buying. Why not order online at that point? (It will definitely be cheaper online.)

  14. #64
    Senior Member mustang1's Avatar
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    Quote Originally Posted by WhyFi View Post
    I understand the benefits of having something on hand, but I also understand the pitfalls - people often use demos as a way of talking themselves out of a purchase - I'm saying that, if you were to keep track of test ride vs. no test ride, you might be surprised at the numbers. And it goes without saying that good salesman doesn't sell the product.
    Last month I went to LBS to test ride a bike. The purpose of test ride was to convince myself the bike was not worth buying and I would dislike it so much that I would get it out of my mind for good.
    But the test ride was so good that I ended up buying it.
    1 cx bike, commuter (light off road), 2 road bikes (sportives and fair weather commuter), 1 mtb (off road fun and antics)

  15. #65
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    My local Giant dealer has at least two of each model of performance bikes that Giant makes from Advanced SL down to the Aluxx frames. they aren't all the most current model year, but they don't need to be for me to get an idea of the differences as they are close enough. When I went to buy my bike they encouraged me test ride both the Defy and TCR advanced, which were the models in my price range. Those guys are awesome. Ever since I bought my bike there, they have let me demo pretty much anything I want for whatever time I need to evaluate whether I want it or not. It's a pretty good policy, because I normally end up buying the things that I take extended demos on.

  16. #66
    Senior Member garysol1's Avatar
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    Quote Originally Posted by jsutkeepspining View Post
    also gary does spin have the new s-works shoe in stock yet? Mine are starting to fall apart, and i might be interested in a new set.
    What size? Ill be in the shop today and I can see what we have? I havent ridden in the new one yet but I hear that there are some big advances over the previous years shoe.

  17. #67
    Treble Member manutd's Avatar
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    I took a Roubaix SL3 pro out for a test ride last year in toronto and the shop didn't ask for ID or any collateral to hold or anything. I could have never come back and I really don't think they could have caught me.

    Of course, I didn't steal the bike (I later bought a SL3 expert from my local shop at a much better price) but I was surprised at how easy it was to walk out of the door with a $5000 bike. They even gave me a helmet to wear (I forgot mine, I had my shoes at least)

    Kudos to the shops that allow test rides. I know that my local shops don't always have the highest (s-works) models in stock to try but if you order one I know they said it isn't a commitment to buy.
    '12 Specialized Roubaix SL3 (Expert)
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  18. #68
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    It doesn't even need to be high end. Bike stores don't usually stock what they don't think will sell quickly. I went into the Felt store the other day looking for the felt f95 jr (650c kid's road bike) and/or the F24 (24inch tires kids road bike). They had neither in stock. But could order it. These are less than $1000 bikes. But obviously not a lot of demand. But most people don't even know they exist.

    Although they had 24 inch tired kids mtb. Personally I think most kids would get more use out of a road bike than a mtb. (redline makes a kids cross bike, fuji also makes kids road bikes I have never seen any of them in stores). You see the little mtb all the time in stores but they are $300 not $800.

  19. #69
    Senior Member whitemax's Avatar
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    Quote Originally Posted by oldbobcat View Post
    I'm saying that a shop knows its clientele, and if it knows that it's a slim chance a customer will walk through the door looking for an $8000 bike, then it's pretty stupid to put an $8000 bike on the floor. You guys think that all a shop has to do to be more successful is cater to your whims.

    Sure, come in and test ride our bikes. That's what we're here for. Even better, buy one someday. But don't tell us you're not going to by a Madone 5.2 because we don't have a Cervelo S5 to compare it against. We're still trying to sell our last 2011 S3.
    They don't always know their clientele. I remember being at a shop getting ready for group ride when this Asian guy walks in. Says he has 5k in his pocket and was just at another shop ready to buy a nice bike. The owner being the jerk he is, ignored him, prolly seeing him as an Asian guy who was not going to buy anything. Well, the guy bought a Merlin that day because the owner gave him professional attention and allowed him to test ride the bikes. Turned out to be a strong rider too. New business walks in the door everyday and the owners are just stupid to miss out on it.

  20. #70
    Senior Member whitemax's Avatar
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    Quote Originally Posted by garysol1 View Post
    What size? Ill be in the shop today and I can see what we have? I havent ridden in the new one yet but I hear that there are some big advances over the previous years shoe.
    In my OP, I indicated that I fancy those S-Works shoes (especially in Red; cool ad with Boonen, "Hey my eyes are up here"). Don't reckon I'll ever be able to land a pair because no one here has any to try on. For $400, I need to feel sure they'll fit. So....ordering online is out too.

  21. #71
    Senior Member garysol1's Avatar
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    Quote Originally Posted by whitemax View Post
    In my OP, I indicated that I fancy those S-Works shoes (especially in Red; cool ad with Boonen, "Hey my eyes are up here"). Don't reckon I'll ever be able to land a pair because no one here has any to try on. For $400, I need to feel sure they'll fit. So....ordering online is out too.
    I wear a pair of 2011 S-Works shoes and ill tell you what..... They are worth every penny. It is by far the most comfortable shoe I have ever worn. Light, stiff, good looks and the Boa system is tops.

  22. #72
    Senior Member 7bmwm3gtr's Avatar
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    There's too many factors too consider as to whether a Bike Shop will put a high end bike in their inventory.

    My bike shop in San Francisco carries more than 10 bikes that cost over $6000 and a couple with 5-digit price tags. The highest I saw was a $13,xxx but it was on sale for around $11k. Majority of them are S-Works and Wilier.

    In fact, they will be the first bikes you will see when you enter the door, and they're on the floor and center racks.

  23. #73
    Senior Member whitemax's Avatar
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    Quote Originally Posted by garysol1 View Post
    I wear a pair of 2011 S-Works shoes and ill tell you what..... They are worth every penny. It is by far the most comfortable shoe I have ever worn. Light, stiff, good looks and the Boa system is tops.
    I'm with ya mate. I just have to be able to try on a pair before I can commit to buy them. For the dealer I referenced in the OP to refer me to a customer of his to try his on just doesn't cut it. Doubt he wears my size anyway.

  24. #74
    Senior Member roadwarrior's Avatar
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    Quote Originally Posted by whitemax View Post
    I'm in the market for a high end bike. Went to a Giant dealership and was told that because they did not have the volumn, they could not put the TCR Advance on the floor (and it's a pretty big shop). Same thing with Specialized; no Tarmac Pro or Venge. I'm gonna drop 7 or 8k on a bike with no test ride? Don't think so. Been wanting a pair of the S-Works shoes...none on hand (or even the next lowest model). Was told a cusomer with a pair who is my size might come in and I can try his on For $400, I believe I'd want to try them on first yes? Go to Cannondale and they are encouraging me to take a brand new Evo out and ride it to my hearts content. I just don't get this marketing strategy from Giant and Specialized, it's a lost sale as far as I am concerned.
    So you are suggesting that a shop would have to carry six of these bikes so they could have one in your size to ride. Then they all get ridden and the shop has to sell them at a deep discount because they are basically used bikes. That is a lot of bikes at around five grand a pop to carry in inventory when they might sell three of four a year.
    "Nothing is so typical of middling minds than to harp on the intellectual deficiencies of the slightly less smart, but considerably more successful."
    Bret Stephens, WSJ

  25. #75
    Senior Member roadwarrior's Avatar
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    Quote Originally Posted by 7bmwm3gtr View Post
    There's too many factors too consider as to whether a Bike Shop will put a high end bike in their inventory.

    My bike shop in San Francisco carries more than 10 bikes that cost over $6000 and a couple with 5-digit price tags. The highest I saw was a $13,xxx but it was on sale for around $11k. Majority of them are S-Works and Wilier.

    In fact, they will be the first bikes you will see when you enter the door, and they're on the floor and center racks.
    We will stock a few. Like Madone 7 with Di2 TCR SL (a couple) with ISP. Problem with that bike is that we are not cutting the ISP for anyone until it is sold. EVO.
    "Nothing is so typical of middling minds than to harp on the intellectual deficiencies of the slightly less smart, but considerably more successful."
    Bret Stephens, WSJ

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