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  1. #51
    Senior Member AdelaaR's Avatar
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    Quote Originally Posted by MRT2 View Post
    In one of his books, or maybe his blog, Grant Peterson suggesed buying something (even something small like an inner tube or set of tire levers) every time you go into a bike shop. I try to do that, though in the case of the store that actually hides the small dollar items (thus the only non bikes visible for sale was expesive pro style kit, it is difficult.
    I don't see the point.
    Is this a "shop" or "charity"?
    As far as I know I'm the customer and as the customer I decide what I want to do and/or buy.
    May be I'm just wandering around ... looking at nice bikes
    May be one day that'll inspire me to buy one ... who knows?
    If LBS's aren't able to keep up with the market than that is their problem, not mine.

    It mostly boils down to basic assertivity.
    I simply can not stand typical overwhelming salesmen and so whenever they come up to me and start their typical salestalk I immediately reply with:
    "Thank you but I currently don't need any help ... I'll let you know a soon as I do".
    Try it ... it works

  2. #52
    don't misunderestimate me BoSoxYacht's Avatar
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    Quote Originally Posted by AdelaaR View Post
    I don't see the point.
    Is this a "shop" or "charity"?
    As far as I know I'm the customer and as the customer I decide what I want to do and/or buy.
    May be I'm just wandering around ... looking at nice bikes
    May be one day that'll inspire me to buy one ... who knows?
    If LBS's aren't able to keep up with the market than that is their problem, not mine.

    It mostly boils down to basic assertivity.
    I simply can not stand typical overwhelming salesmen and so whenever they come up to me and start their typical salestalk I immediately reply with:
    "Thank you but I currently don't need any help ... I'll let you know a soon as I do".
    Try it ... it works
    It sounds like you do most of your shopping at a shop like Performance.

  3. #53
    Senior Member AdelaaR's Avatar
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    Quote Originally Posted by BoSoxYacht View Post
    It sounds like you do most of your shopping at a shop like Performance.
    No I don't.
    I buy most of my parts either online or in a specific shop where the owner sells OEM parts "under the counter"

    There are basicly 3 possible scenarios when I'm walking into a shop:

    1) I want to buy something specific.
    2) I want to ask for advice about something specific because I plan on buying it.
    3) I'm just wandering around because I like looking at cool bike stuff and I have nothing better to do at the time.

    A good salesperson will know in which mood I am and will react accordingly.

  4. #54
    Senior Member AdelaaR's Avatar
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    I don't know any shop called "Performance", btw.
    The only brand called "Performance" I know is the sports nutrition which sponsors our tri club ... we get free samples sometimes

  5. #55
    don't misunderestimate me BoSoxYacht's Avatar
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    Quote Originally Posted by AdelaaR View Post
    I don't know any shop called "Performance", btw.
    The only brand called "Performance" I know is the sports nutrition which sponsors our tri club ... we get free samples sometimes
    Seriously? They are the largest retailer of bicycles in the world. I understand that you aren't from the US, but I'm surprised you've never heard of them.

    Have you ever heard of Walmart?

  6. #56
    Senior Member aidanpringle's Avatar
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    My LBS was too nice, it was run by a pro cyclist and his dad. They were always helpful and taught me how to do most things on a bike and and let me borrow or use their tools for free. They were never pushy on selling things to me and everything they sold was at reasonable price, and even then they would give me unexpected discounts. Every time I went in to get something fixed they would show me how to fix it and then not charge me, even though I offered every time. They were always very helpful in giving me advice and tips when I started road cycling. I suppose the reason they only lasted a two years and a bit is because they were this nice to everyone.

  7. #57
    Senior Member AdelaaR's Avatar
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    Quote Originally Posted by BoSoxYacht View Post
    Seriously? They are the largest retailer of bicycles in the world. I understand that you aren't from the US, but I'm surprised you've never heard of them.

    Have you ever heard of Walmart?
    I've heard bad things about Walmart and I'm generally not a fan at all of huge stores.

    I never said I hadn't "heard of" them, btw, what I said is that I didn't KNOW them.
    Last edited by AdelaaR; 05-23-13 at 06:43 AM.

  8. #58
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    Quote Originally Posted by BoSoxYacht View Post
    Seriously? They are the largest retailer of bicycles in the world.
    And what do you base this information on?
    Dream. Dare. Do.

  9. #59
    Senior Member MRT2's Avatar
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    Quote Originally Posted by AdelaaR View Post
    I don't see the point.
    Is this a "shop" or "charity"?

    As far as I know I'm the customer and as the customer I decide what I want to do and/or buy.
    May be I'm just wandering around ... looking at nice bikes
    May be one day that'll inspire me to buy one ... who knows?
    If LBS's aren't able to keep up with the market than that is their problem, not mine.

    It mostly boils down to basic assertivity.
    I simply can not stand typical overwhelming salesmen and so whenever they come up to me and start their typical salestalk I immediately reply with:
    "Thank you but I currently don't need any help ... I'll let you know a soon as I do".
    Try it ... it works
    The shop is a business, of course. All Peterson is saying is as a customer, show a little good faith. If you spend 10 minutes picking the shop owner or salesman's brain, buy something. It is good karma. You never know when you will be need his help fixing your bike the day before (or even day of) a multi day tour or charity century ride.

    The good news for me is thanks to this forum and the internet, I don't need to spend time hanging around bike shops bending ears. Usually when I go to a LBS, it is with a purpose.
    Last edited by MRT2; 05-23-13 at 07:30 AM.

  10. #60
    Senior Member buffalowings's Avatar
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    Not every bikeshop is the same, I hate my LBS in my hometown. Bunch of ass-clown hipsters who don't give a damn unless you have $5000-6000 to spend on a new bike or ride around with messenger bag and cap in your other messenger bag, because it looks cool.

  11. #61
    Senior Member MRT2's Avatar
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    Quote Originally Posted by buffalowings View Post
    Not every bikeshop is the same, I hate my LBS in my hometown. Bunch of ass-clown hipsters who don't give a damn unless you have $5000-6000 to spend on a new bike or ride around with messenger bag and cap in your other messenger bag, because it looks cool.
    Funny how people perceive things. I find most of the "hipsters" at bike shops to be pretty cool.

  12. #62
    Senior Member himespau's Avatar
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    Quote Originally Posted by AdelaaR View Post
    I don't see the point.
    Is this a "shop" or "charity"?
    As far as I know I'm the customer and as the customer I decide what I want to do and/or buy.
    May be I'm just wandering around ... looking at nice bikes
    May be one day that'll inspire me to buy one ... who knows?
    If LBS's aren't able to keep up with the market than that is their problem, not mine.

    It mostly boils down to basic assertivity.
    I simply can not stand typical overwhelming salesmen and so whenever they come up to me and start their typical salestalk I immediately reply with:
    "Thank you but I currently don't need any help ... I'll let you know a soon as I do".
    Try it ... it works
    Quote Originally Posted by MRT2 View Post
    The shop is a business, of course. All Peterson is saying is as a customer, show a little good faith. If you spend 10 minutes picking the shop owner or salesman's brain, buy something. It is good karma. You never know when you will be need his help fixing your bike the day before (or even day of) a multi day tour or charity century ride.

    The good news for me is thanks to this forum and the internet, I don't need to spend time hanging around bike shops bending ears. Usually when I go to a LBS, it is with a purpose.
    Yeah, if I'm going to chat with the employees or take their time (other than saying no thanks I'm just browsing), I'm going to buy something. But if I am just browsing to kill some time, I don't feel the need to buy something if I didn't really use their resources, unless I see something that I really "need" (which is most of the time). Asking their advice and then walking out (unless it's to think over a big purchase - which I never do on a first visit for anything) is a bit rude IMHO.
    Punctuation is important. It's the difference between "I helped my uncle, Jack, off a horse" and "I helped my uncle Jack off a horse"


  13. #63
    It do, but it don't.
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    i love that half of this thread is about LBSs and the other half is about a blue bike with neon green tires.

  14. #64
    don't misunderestimate me BoSoxYacht's Avatar
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    Quote Originally Posted by Rowan View Post
    And what do you base this information on?
    I base this information on the fact that they are the largest retailer of bicycles in the world.

  15. #65
    Senior Member aidanpringle's Avatar
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    Quote Originally Posted by mshred View Post
    i love that half of this thread is about LBSs and the other half is about a blue bike with neon green tires.
    Those tires are cool, of all things to be talked into buying those are definitely the coolest.

  16. #66
    Senior Member Nick Bain's Avatar
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    Quote Originally Posted by MRT2 View Post
    The shop is a business, of course. All Peterson is saying is as a customer, show a little good faith. If you spend 10 minutes picking the shop owner or salesman's brain, buy something. It is good karma. You never know when you will be need his help fixing your bike the day before (or even day of) a multi day tour or charity century ride.

    The good news for me is thanks to this forum and the internet, I don't need to spend time hanging around bike shops bending ears. Usually when I go to a LBS, it is with a purpose.
    Here is something, a lot of times I've gone in and asking a simple question results in a half hour long BSing. Some shop rats love to talk about their knowledge of assymetrical chain stays BB stiffness , etc, and they love to BS with people who share their passion for the sport. Sometimes when Im in a hurry I have to cut them off.
    Quote Originally Posted by toddles View Post
    Nick, I don't necessarily like agreeing with you -- but your spot on.

  17. #67
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    Sometimes they can be arrogant, I went into my LBS looking for grade 25 bearings to repack my headset on my old Peugeot winter/ice bike and the guy getting me the bearings said that I didn't need grade 25 bearings for that bike.
    I politely told him that I wanted the grade 25 and he went into this diatribe about how he raced bikes etc and how I should buy his special grease, what an a$$.
    The funny thing is that a few weeks later I was on a 60 mile charity ride and he was riding his expensive
    CF bike while I was on my Peugeot fixed gear and he gave me a strange look when I got back to the church before him. He had more money invested in his kit than I did on my whole bike (of course I don't wear bike clothes just shorts tennis shoes and a t shirt).
    I still stop in sometimes if I am in the middle of a repair and need a small part and he doesn't say much to me.

  18. #68
    Must... ride... more... Phil_gretz's Avatar
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    Quote Originally Posted by lenA View Post
    I was in the moment.



    That is some ugly. Call the bike fashion police. I'm not a fan of the bar tape either. Sorry. PG

  19. #69
    Senior Member rica rica's Avatar
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    Quote Originally Posted by aidanpringle View Post
    Those tires are cool, of all things to be talked into buying those are definitely the coolest.
    i want the same color for my black mountain bike

  20. #70
    Digging deeper prankster's Avatar
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    Everytime I visited LBS to check out the LATEST new products, they had no idea what I was talking about. I ended up being the one that explained to them the products. For example, I visited one of the branches of the largest retailer in town to ask when they would have Giro Air Attack in stock. They had no clue what that was.

    Maybe I was being unreasonable but I thought LBS were supposed to be the best resource for cycling needs. Granted, I keep up with cycling news, rumors, reviews, etc. IMO, the LBS employees should know, get familiar (at least), what is going on in cycling world (races, products, etc.). After all, this is their job. Some will argue that these employees have their own life or whatever but I have a job in engineering and I tried my best to stay on top of my game. Making sure that when the boss / clients mention something new, I won't be having a heart attack.

    This is one of the biggest factors why I rarely seek help from the LBS. With that said, I tried to help, anyway I can, my LBS especially the one that is sponsoring my club/race team. I know they make little money on parts and bikes. So I tried to have them work on my bike if I didn't have the right resources to do the job.
    CAAD10
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  21. #71
    Climbers Apprentice vesteroid's Avatar
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    I think the perfect LBS model could be to simply have a great service center, and a help desk where you could go to get advice on what part works, or what part you need, and they order it for you right there at a price comparable to normal internet prices. Then they charge an hourly rate to install it, or let you take it home either way.

    That way I wouldnt mind paying a bit more than the absolute lowest price I could find on the inet for the advice, and I could get service on things I didnt want to install
    There's indecision when you aint got nothin left

  22. #72
    Senior Member AdelaaR's Avatar
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    Quote Originally Posted by vesteroid View Post
    I think the perfect LBS model could be to simply have a great service center, and a help desk where you could go to get advice on what part works, or what part you need, and they order it for you right there at a price comparable to normal internet prices. Then they charge an hourly rate to install it, or let you take it home either way.

    That way I wouldnt mind paying a bit more than the absolute lowest price I could find on the inet for the advice, and I could get service on things I didnt want to install
    Sounds almost great to me ... but you forgot to add a small pub with fine Belgian beers and some snacks

  23. #73
    Senior Member eja_ bottecchia's Avatar
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    Quote Originally Posted by AdelaaR View Post
    Sounds almost great to me ... but you forgot to add a small pub with fine Belgian beers and some snacks
    Or an espresso machine and a fresh supply of cannoli. Ciao!
    My current stable:

    1989 SLX Bottecchia (Campy Athena 11s)
    1999 Cannondale F400 mountain bike
    2012 Bianchi Infinito (Campy Record 11s)
    2012 Colnago C59 in PR99 color scheme (Campy Record 11s)

  24. #74
    Despite all my rage, I am rooftest's Avatar
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    Quote Originally Posted by lenA View Post
    I was in the moment.


    I can't believe you're still riding those awful Race Lite wheels.

  25. #75
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    You need to color the water bottle nipples to match the tires.

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