Friend dialed it to 400 watts and broke Trek rear triangle
09-17-13, 03:15 PM
#26
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Did they happen to come up with a reasonable explanation of how it could have happened? What kind of crash could have caused the stresses that would have led to such a failure?
09-17-13, 03:30 PM
#27
SuperGimp
Nachoman - carlos with a C recently got his carbon Felt repaired somewhere in North County I think, seemed very happy with the results.
09-17-13, 03:59 PM
#28
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But what I do know is that on the day of the incident he certainly was not involved in a crash.
While I didn't see the incident (because I was in front of him) I shortly circled back and heard the whole story.
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09-17-13, 04:01 PM
#29
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Apparently for some reason they said it coudln't be repaired.
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09-17-13, 04:02 PM
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Is the bike under warranty and I assume just general riding if so they would replace or pro-rate it? I have to say to me that is a badge of honor to smash it out that hard to literally snap the frame!
09-17-13, 04:09 PM
#31
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I think he said he got a new, mid-range, Madone frame for about $1,500.00. I forgot the exact amount he paid and I"m not familiar enough with the Madone frames to even know the differences between them.
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09-17-13, 04:12 PM
#32
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Yes, lets.
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09-17-13, 04:24 PM
#33
Portland Fred
What happened to being self sufficient? If the dude had been carrying a spare frame, he would have been good to go.
09-17-13, 05:07 PM
#34
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Trek carbon:
Making me really appreciate my LHT...
Making me really appreciate my LHT...
09-17-13, 05:52 PM
#35
SuperGimp
09-17-13, 05:55 PM
#36
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Holy cow.
I guess I should be happy riding my reynolds steel bike.
I guess I should be happy riding my reynolds steel bike.
Yup. Luckily I've never made the call of shame. And I even recently saved two friends from making that call of shame to their wives. (Although it may not technically be a 'call of shame' if you call a friend, instead of a spouse).
One guy I picked up and drove to the ER. He was pretty messed up.
The other guy, we stuffed his bike in the back of my car and gave him a ride home. (photo below).
His Parlee was totaled, but insurance paid for everything.
One guy I picked up and drove to the ER. He was pretty messed up.
The other guy, we stuffed his bike in the back of my car and gave him a ride home. (photo below).
His Parlee was totaled, but insurance paid for everything.
09-17-13, 06:41 PM
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Can I ask a question? if the seat stay was already broken at the drop out, what is the load path to break it where the big crack is? I would expect a crack anywhere else but where the big crack is, perhaps another frame member that is now carrying a larger load than was intended. If in fact there are two cracks, something is not adding up here.....
09-17-13, 07:38 PM
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Thank you Captain Obvious.
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09-17-13, 08:29 PM
#40
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Sounds like a job for the legal system and I don't mean small claims court. Denying a warranty claim for a phony, made up reason like we know it couldn't have happened that way is BS. He just got bullied. I would not have taken the discount deal but would have a lawyer on the phone with them pronto. That is not my style, but you can't let a company get away with s**t like that. All he has to do is allude to some orthopedic issues and he is golden. Trek will be dying to settle with him. I hear they do this stuff a lot. A$$hats.
09-17-13, 08:33 PM
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Yup. Luckily I've never made the call of shame. And I even recently saved two friends from making that call of shame to their wives. (Although it may not technically be a 'call of shame' if you call a friend, instead of a spouse).
One guy I picked up and drove to the ER. He was pretty messed up.
The other guy, we stuffed his bike in the back of my car and gave him a ride home. (photo below).
His Parlee was totaled, but insurance paid for everything.
One guy I picked up and drove to the ER. He was pretty messed up.
The other guy, we stuffed his bike in the back of my car and gave him a ride home. (photo below).
His Parlee was totaled, but insurance paid for everything.
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09-17-13, 08:35 PM
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This isn't going to help the trek hate is it?
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09-17-13, 08:58 PM
#44
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09-17-13, 09:05 PM
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Well..... I can't get very thrilled about Trek denying that claim. And sheee-it.... if you can really mess up a carbon frame so that it asplodes like THAT, yet shows no obvious signs of crashing, that just gives me the willies on carbon frames. Especially Trek frames.
Absent any obvious crash damage, that should be warranteed. Trek deserves any bad pub they get from this one.
Absent any obvious crash damage, that should be warranteed. Trek deserves any bad pub they get from this one.
09-17-13, 10:56 PM
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My nine month old Roubaix SL2 frame is cracked internally (or so says my LBS). Never dropped or crashed and pretty much babied since new. It creaks any time I pedal so I'm glad Specialized is taking their sweet time on the warranty claim...
09-17-13, 11:21 PM
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Duct tape it up and ride!
09-17-13, 11:29 PM
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Well..... I can't get very thrilled about Trek denying that claim. And sheee-it.... if you can really mess up a carbon frame so that it asplodes like THAT, yet shows no obvious signs of crashing, that just gives me the willies on carbon frames. Especially Trek frames.
Absent any obvious crash damage, that should be warranteed. Trek deserves any bad pub they get from this one.
Absent any obvious crash damage, that should be warranteed. Trek deserves any bad pub they get from this one.
All of this, especially the crash damage. On that basis Trek can just say "oh you crashed that" every single time a frame breaks. "My bb snapped," "oh you crashed that," "my fork did the splits in a pothole," "oh you crashed that," "my saddle fell off as I was rolling out of the showroom," "oh you crashed that, and we're gonna sue you if you say anything bad about our customer service to any of your friends."
09-17-13, 11:35 PM
#49
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That frame can easily be repaired by Calfee or a similar company.
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09-17-13, 11:38 PM
#50
Senior Member
All of this, especially the crash damage. On that basis Trek can just say "oh you crashed that" every single time a frame breaks. "My bb snapped," "oh you crashed that," "my fork did the splits in a pothole," "oh you crashed that," "my saddle fell off as I was rolling out of the showroom," "oh you crashed that, and we're gonna sue you if you say anything bad about our customer service to any of your friends."
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Cat 2 Track, Cat 3 Road.
"If you’re new enough [to racing] that you would ask such question, then i would hazard a guess that if you just made up a workout that sounded hard to do, and did it, you’d probably get faster." --the tiniest sprinter
Cat 2 Track, Cat 3 Road.
"If you’re new enough [to racing] that you would ask such question, then i would hazard a guess that if you just made up a workout that sounded hard to do, and did it, you’d probably get faster." --the tiniest sprinter