Poor Lester has been listening to me yell and use the phrase "That's bullsh*t" in an extremely repetitive manner today because of a bike shop incident. I'm grouchy about a lot of things but there's only a few things that get me really fired up and this was one of them. We have a system where once the make, model, size, color, and serial number of a bike are entered into the computer all of that goes onto a hang-tag and a red sticker is placed on the tag which goes on the bike. If there's no red tag, it's not in the computer. Bikes ready and waiting for a test ride get a yellowish sticker and those ready to be picked up or sold get a green one. They have to be seriously ready in order to get a green sticker. Or so I thought.
Last week, I found out some idiot (speaking kindly) had green tagged a bike that was nowhere near ready. The front and rear derailleur cables were rusty and frayed. The rear was in such bad shape it was unwinding along its length. The brakes didn't work. The list goes on but I won't. Suffice it to say, it was ugly, unsafe, and a generally half-assed job. (This morning someone came to pick up the bike and I discovered that, a week after I replaced the green sticker with a red one, it was apparently still being considered ready to go as no one had done any new work on it. No, I didn't do it either. I'm not scheduled to be in the shop till tomorrow plus Lester's the boss of me in the shop and he wouldn't let me.)
I'm not in charge of the bike shop so I sent a carefully worded email to the person who is in charge and asked that we please be more careful about marking bikes ready that aren't. But it still pisses me off and it's going to for a while. Some of us have worked very hard to build up the shop's reputation for doing quality work. I've spent God knows how many hours adjusting bearings and brakes on bikes we give away for free so they're as close to perfect as I can get them and then to have someone willing to send out this unsafe piece of crap. Jee-zus!