PBK Sent Me an Empty Box
05-06-14, 10:09 AM
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PBK Sent Me an Empty Box
In fairness, the box may have opened during shipping as there was a lot of tape on the bottom but it was nonetheless empty (except for the packing material and ads). It was an excessively large box for a bike chain and cheap cardboard as well. This is the second time in the past year I've had something like this happen. They really need to learn how to pack stuff.
05-06-14, 10:19 AM
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05-06-14, 10:57 AM
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But it's a really great box, Mrs. Presky.
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Momento mori, amor fati.
Momento mori, amor fati.
05-06-14, 11:10 AM
#7
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Step 1 - Cut a hole in the box...
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05-06-14, 01:26 PM
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05-06-14, 01:34 PM
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Maybe you're supposed to visualize a chain. The perfect chain. Let the chain be unbroken.
05-06-14, 07:25 PM
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Have fun now persuading them that you're not trying to scam them out of a new chain.
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Two wheels good. Four wheels bad.
05-06-14, 08:29 PM
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05-06-14, 08:34 PM
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Customs could also have opened it for examination. A chain showing up in an x-ray probably got some attention. The chain might have fallen out repacking. Or an inspector has a new Dura Ace chain for his bike
05-06-14, 10:01 PM
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Now I've got that song in my head - though it's a good song to have.
Yeah, that's the annoying thing. How do I prove it? Although, if I wanted to scam something I think I could do better than a $30 chain.
Yeah, that's the annoying thing. How do I prove it? Although, if I wanted to scam something I think I could do better than a $30 chain.
05-07-14, 02:39 AM
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Can't you just send them a picture of the empty box for proof?
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FB4K - Every October we wrench on donated bikes. Every December, a few thousand kids get bikes for Christmas. For many, it is their first bike, ever. Every bike, new and used, was donated, built, cleaned and repaired. Check us out on FaceBook: FB4K.
Disclaimer: 99% of what I know about cycling I learned on BF. That would make, ummm, 1% experience. And a lot of posts.
FB4K - Every October we wrench on donated bikes. Every December, a few thousand kids get bikes for Christmas. For many, it is their first bike, ever. Every bike, new and used, was donated, built, cleaned and repaired. Check us out on FaceBook: FB4K.
Disclaimer: 99% of what I know about cycling I learned on BF. That would make, ummm, 1% experience. And a lot of posts.
05-07-14, 05:34 AM
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05-07-14, 05:42 AM
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Look at this way. The guy who lives in the apartment next to you may need the bike schwag more you do.
Charity starts as home.
Charity starts as home.
05-07-14, 10:20 AM
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05-07-14, 01:38 PM
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So I heard back from PBK. I need to submit some claim form but sounds like they will replace the lost part. Of course, the form asks me to check with members of my household to make sure it wasn't received. There doesn't seem to be a form for receiving a box that is empty.