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Forum: Electric Bikes

02-24-14, 03:44 PM

Replies: 33

My BionX Experience

Views: 5,809

Posted By Crispus

I just went over 2200 miles. I'd ridden about...

I just went over 2200 miles. I'd ridden about 800 on the first battery, so that means this replacement battery has gone 1400 miles. So far, so good. I did notice the following:

When cold...

Forum: Electric Bikes

04-30-13, 06:50 PM

Replies: 33

My BionX Experience

Views: 5,809

Posted By Crispus

I now have 100 miles on my...

I now have 100 miles on my replacement/refurbished battery. Doing well. Fingers crossed.

Forum: Electric Bikes

02-25-13, 05:22 PM

Replies: 33

My BionX Experience

Views: 5,809

Posted By Crispus

mmm, maybe yes, the electronics are cutting...

mmm, maybe
yes, the electronics are cutting edge, but the lithium battery seems to need some babying, and I think the manual should give more info and tips on keeping the battery in good shape. I...

Forum: Electric Bikes

01-14-13, 04:47 PM

Replies: 33

My BionX Experience

Views: 5,809

Posted By Crispus

They finally got their act together. Personally,...

They finally got their act together. Personally, I wouldn't buy stock in the company until they revamp their customer service dept; redo the manual, etc.

Forum: Electric Bikes

01-07-13, 06:01 PM

Replies: 33

My BionX Experience

Views: 5,809

Posted By Crispus

BTW everyone, BionX may finally be addressing the...

BTW everyone, BionX may finally be addressing the issue and communication may have improved. I'll let ya know as time goes on.

Forum: Electric Bikes

01-07-13, 05:55 PM

Replies: 33

My BionX Experience

Views: 5,809

Posted By Crispus

350htrr: thanks for the good theory. I'll try to...

350htrr: thanks for the good theory. I'll try to get my electrician friend to check the outlet.

Powell: the absence of a warranty card wasn't the dealer's fault as far as I can tell. Such cards...

Forum: Electric Bikes

12-19-12, 04:55 PM

Replies: 33

My BionX Experience

Views: 5,809

Posted By Crispus

When I purchased my BionX system, I thought it...

When I purchased my BionX system, I thought it odd there was no registration card, as is standard with every purchase nowadays. As in warranty registration. Which also serves as a way for them to...

Forum: Electric Bikes

12-03-12, 04:41 PM

Replies: 33

My BionX Experience

Views: 5,809

Posted By Crispus

Before all this happened to me, I searched online...

Before all this happened to me, I searched online for other people's experiences. Someone posted that the battery on a BionX actually has electronic components inside that are hard to duplicate. ...

Forum: Electric Bikes

12-03-12, 04:36 PM

Replies: 33

My BionX Experience

Views: 5,809

Posted By Crispus

Oh, the dealer told me he'd just give it to me at...

Oh, the dealer told me he'd just give it to me at cost.

Forum: Electric Bikes

12-03-12, 04:23 PM

Replies: 33

My BionX Experience

Views: 5,809

Posted By Crispus

My electric bike is a dud.

Anyone here have experience with what they call customer service?

Crispus

Forum: Electric Bikes

12-03-12, 04:10 PM

Replies: 33

My BionX Experience

Views: 5,809

Posted By Crispus

My BionX Experience

Wow. I'm under-enthused with customer service. Battery related issues..

I sensed that the communication between their phone person, their technician, and the supervisor making decisions, was...

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