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  1. Replies
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    I do have a Garmin sensor that I can try. I'll...

    I do have a Garmin sensor that I can try. I'll try disabling and with the Garmin sensors and let you know.
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    Fine with it or not, what are my options? I...

    Fine with it or not, what are my options? I can't return it for a refund, only an exchange. Assuming it's a firmware/software problem won't the next device have the same issue?

    BTW, did a...
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    Two more rides this weekend of 50 plus miles. On...

    Two more rides this weekend of 50 plus miles. On the first ride I experienced the mileage doubling. As has occurred in the past it doubled after a lengthy break where I "paused" the recording. It...
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    Well according to tech support it is out? And...

    Well according to tech support it is out? And according to the splash screen in the Windows update client it is as well?
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    As far as I know there is a 4.1 and according to...

    As far as I know there is a 4.1 and according to them I have it. Although it doesn't say version 4.1 on my device, it's like 4.0.7.8808. So I'm a bit confused.

    The only thing that's keeping me...
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    Well, I have contacted technical support 3 times...

    Well, I have contacted technical support 3 times and finally received a call back from a supervisor. I've done a full factory reset and reload of all the latest firmware and software and maps,...
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    Well, I believe I'm pretty much to the point...

    Well, I believe I'm pretty much to the point where I'm ready to send my Cyclo 505HC back. I've tried everything suggested by support and again today after a longer rest during a century ride I had...
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    No. When you connect it to your PC two folders...

    No. When you connect it to your PC two folders will open automatically. One of then has the client setup executable in it.
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    NP. I got mine from Art's Cyclery online, and...

    NP. I got mine from Art's Cyclery online, and used a 15% off discount code.
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    Ah now I see the confusion. My posts are about...

    Ah now I see the confusion. My posts are about the Magellan 505, not the Garmin 1000. :)
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    OK? But why would you want to do that?

    OK? But why would you want to do that?
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    It had TBT before the update, and it has worked...

    It had TBT before the update, and it has worked for me, but I've only used it once.
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    I received a repose to my support request, which...

    I received a repose to my support request, which directed me to install the desktop client. This client "detects" whether or not your device needs updates (among other things). Between firmware,...
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    I have submitted a support request. I'll let you...

    I have submitted a support request. I'll let you know what they say.
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    The distance doubles. I haven't had success...

    The distance doubles.

    I haven't had success with downloading a gpx file to the device and having it follow it very well. But I admit, I've only tried it once so far.
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    Saw the distance issue again this weekend. If...

    Saw the distance issue again this weekend. If 4.1 does not come out soon and if it doesn't fix the issue I'm returning my unit. I only hope they will give me my money back.
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    OK I must be missing something. How do I turn a...

    OK I must be missing something. How do I turn a recorded ride into saved track? I can't figure this out?
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    So last night I had a different problem. My ride...

    So last night I had a different problem. My ride seemed to record fine, but after I performed a sync, the data showed up correctly on the Cyclo site but the numbers were off on Strava. The mileage...
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    OK, fourth ride and no doubling of distance. I...

    OK, fourth ride and no doubling of distance. I did all my pauses manually and everything seemed to record just fine. Not 100% sure it's related but I'll keep trying.
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    I wonder why it didn't happen on the first two...

    I wonder why it didn't happen on the first two rides? Any idea what the circumference setting should be? I can try that if I see it again. It's not the end of the world since Strava fixes it...
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    Well, third ride, and it happened. Didn't happen...

    Well, third ride, and it happened. Didn't happen on my first two rides. Only difference is that we took a big rest at one point and I didn't manually pause the device and it beeped at me. Tomorrow...
  22. Thread: 3 Frames

    by Snapperhead
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    As long the XR2 isn't that stupid color, that...

    As long the XR2 isn't that stupid color, that one. :)
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    Magellan Cyclo 505 HC 398094

    Magellan Cyclo 505 HC

    398094
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    Yes, I posted later that I figured it out by...

    Yes, I posted later that I figured it out by doing exactly what you described.

    Funny thing is, I have 25+ years in IT and it didn't hit me until the next day that I could do this. DOH!!! :)
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    I can assure you, if I had that bug, I'd be...

    I can assure you, if I had that bug, I'd be demanding a replacement. But I have the 505HC and I'm using the Magellan sensors and I think you said that it's happening with folks that are using non...
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