I recently (June 29th) bought a cassette, chain to replace mine with ~2500 miles, and while at it, added a compact Ultegra crankset and BB to my order to replace my FSA Mega Exo standard crankset. The order shipped on July 4th, and today (July 9th) it was delivered to me by trusty USPS. However, the condition of the box was such a mess that I wasn't sure if I should accept the delivery or not. A quick phone call to Shiny Bikes did not help anything as the phone rang and rang with a long beep at the end. No voice mail greeting or anything else. It was 11:30 am here at the East Coast so I assumed they may be open for business but I guess I was wrong.
Anyway, I left them a voice mail assuming that the long beep I heard is of an answering machine beep and told them I would follow up with an e-mail that includes photos of the box and its contents.
I've received better packaged shipments from other merchants/e-bay sellers for items of much much lower value and am quite disappointed at the attention the international shipping received from them. I don't think crank set is damaged other than a small scratch on the outer ring, but I cannot be sure.
So here is your warning to think twice before ordering from them. Even though they had the best price along with Ribble and fastest shipping, I think I'll just wait for an out of stock item to be restocked and order from Ribble from now on. . IMG_4652.jpgIMG_4653.jpgIMG_4657.jpgIMG_4661.jpgIMG_4666.jpg