cracked bareknuckle frame...
01-28-07, 08:27 PM
#2
headed for mtb country
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can't say i've ever seen a bareknuckle crack at all, although i've only worked on a handful.
isn't there some sort of warranty with it?
isn't there some sort of warranty with it?
01-28-07, 08:32 PM
#3
spin
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is your seatpost far enough into the frame? i can't see any reason why you would get a crack there unless you didn't have enough seatpost in the frame
01-28-07, 08:37 PM
#4
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Do everything you can to get a warranty replacement, don't take no for an answer. A crack after 1 month is totally unnacceptable.
Last edited by Nouia; 01-28-07 at 09:45 PM.
01-28-07, 08:40 PM
#5
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Didn't EAI discontinue the Yellow BK? I wonder why?
01-28-07, 08:48 PM
#6
Senior Member
That really sucks man. A couple of months ago I bought a Bareknuckle from thebikebiz.com, and according to them the frame has a 1 year warantee.
Edit: I just checked over my 2 month old green Bareknuckle for cracks. So far so good.
Edit: I just checked over my 2 month old green Bareknuckle for cracks. So far so good.
Last edited by mihlbach; 01-28-07 at 09:10 PM.
01-28-07, 08:55 PM
#7
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that's a very strange place to crack a frame.
that is, with a seatpost inserted to the proper depth.
that is, with a seatpost inserted to the proper depth.
01-28-07, 08:57 PM
#8
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the seatpost was absolutely far enough into the seat tube.
and yeah, i was hoping for a warranty. I'm going to call the shop I got it from (what complicates matters is that I'm in ny and they're in ca... ah well.)
and yeah, i was hoping for a warranty. I'm going to call the shop I got it from (what complicates matters is that I'm in ny and they're in ca... ah well.)
01-28-07, 10:20 PM
#11
aka mattio
Originally Posted by exfreewheeler
Didn't EAI discontinue the Yellow BK? I wonder why?
anyhoo, OP, absolutely demand another one. this is not an epidemic, it's probably a fairly isolated incident that, while unfortunate, wouldn't stop me from buying a BK. were EAI to fail to provide you with prompt and satisfactory service in addressing this issue - that would stop me and should stop anybody who reads about this flaw.
plenty of products have flaws that are manifested with extremely rare frequency. how a company treats those situations can be a real judge of their character.
01-28-07, 10:25 PM
#12
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Originally Posted by queerpunk
ah, right, of course: because the color of the bike somehow makes it prone to cracking.
01-28-07, 10:45 PM
#15
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a few of my buddies have had their bks over a year and no problems
01-28-07, 10:57 PM
#16
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Obviously, we have to take your word that the frame crack was not your fault in any way. But seriously, if my frame cracked within a short time of purchase and it wasn't my fault I'd be practically be at it with the company responsible ASAP and persistently. I certainly wouldn't take the attitude of wanting to buy another w/o a fight. I s'pose diff. people handle things differently...
Please keep us updated with the situation. It would be extremely helpful for other prospective buyers to see how EAI stands behind their product.
To others: would it be a good idea for the OP to actually tell EAI that that he/she is communicating the situation with a large bicycle community such as this? Esp. if they give a hard time? Is that a threat? Bad manners? I certainly wouldn't say it outright, but maybe I'd slyly get that fact in there.
Please keep us updated with the situation. It would be extremely helpful for other prospective buyers to see how EAI stands behind their product.
To others: would it be a good idea for the OP to actually tell EAI that that he/she is communicating the situation with a large bicycle community such as this? Esp. if they give a hard time? Is that a threat? Bad manners? I certainly wouldn't say it outright, but maybe I'd slyly get that fact in there.
01-28-07, 11:09 PM
#17
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no he needs to contact montano velo where he probably bought the bloody thing from and get them to deal with eai for him
01-29-07, 06:08 AM
#18
Taking "s" outta "Fast"
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Originally Posted by jacobs
That's a contaminated weld, they should warranty it no questions asked.
01-29-07, 06:58 AM
#19
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That joint has a higher likelihood of failure due to the fact that the seat tube goes through 2 heat cycles, the weld and then brazing the collar on. I hope that they put the collar on before welding to the TT, but if not, it's an even more viable reason that weld would break like that. It would affect the weld a lot to heat it up enough to put the collar on. I've never seen a bike break at that point from anything but shoddy workmanship.
Don't idolize/glamorize this crap Taiwan labor, it's just that, and these things are bound to happen on a percentage of frames when you pay this little for them.
Don't idolize/glamorize this crap Taiwan labor, it's just that, and these things are bound to happen on a percentage of frames when you pay this little for them.
01-29-07, 07:01 AM
#20
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Originally Posted by jacobs
Don't idolize/glamorize this crap Taiwan labor, it's just that, and these things are bound to happen on a percentage of frames when you pay this little for them.
01-29-07, 08:01 AM
#22
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Originally Posted by jacobs
Don't idolize/glamorize this crap Taiwan labor, it's just that, and these things are bound to happen on a percentage of frames when you pay this little for them.
01-29-07, 10:26 AM
#25
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Originally Posted by Momentum
Italian workmanship doesn't have a universally great reputation either
I guess you are left with japanese and german if you are going to make a choice based on absurd over generalizations.
