Kudos for da Vinci service
02-01-10, 08:20 PM
#1
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Join Date: Jan 2010
Location: Champaign, IL
Posts: 56
Bikes: 2010 Davinci JointVenture, 1994 Specialized Epic Comp, 2007 Steelhead custom road bike, Surly CrossCheck, 1999 Kona MuniMula MtB, Wife:Civia commuter, Steelhead custom road, 1993 Marin Mtb Extracycle , Kids:Trek tag-along, Jet20, Trek830
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Kudos for da Vinci service
I just wanted to put in a yet another good word for the fine folks at da Vinci. I bought a new Joint Venture a couple of hundred miles from home, brought it home and realize that I really wanted the three-hole stoker cranks. I was ready to just order them, but called just to see if they'd exchange them instead. Sure enough, provided they were not seriously marred (a reasonable condition), DV were happy to swap the crank arms. I realize this is not a surprise to the community, but I was just so very impressed with this level of service. I got my new cranks today.
02-02-10, 09:55 AM
#3
Hej på dej!!
Join Date: Apr 2004
Location: Utah, USA
Posts: 128
Bikes: Ritchey Road Logic, Della Santa Corsa Speciale, Renn DeWitt Custom, da Vinci Joint Venture, Ritchey Comp All-Rounder, Rivendell A. Homer Hilsen, Crescent Professional
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Todd is the best, no doubt.
I'd buy another bike from them in a second. Only problem is that the one tandem I did buy from da Vinci will likely never wear out and never need to be replaced!
I'd buy another bike from them in a second. Only problem is that the one tandem I did buy from da Vinci will likely never wear out and never need to be replaced!
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Paluc52
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01-17-16 11:23 PM
