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Singlespeed & Fixed Gear "I still feel that variable gears are only for people over forty-five. Isn't it better to triumph by the strength of your muscles than by the artifice of a derailer? We are getting soft...As for me, give me a fixed gear!"-- Henri Desgrange (31 January 1865 - 16 August 1940)

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Old 12-11-05, 01:00 AM   #1
chimblysweep
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please do not use FedEx to ship a bike, ever.
they do not deliver it, ever.
they hold it hostage and have very unpleasant people who will tell you they can do nothing to help you.
their tracking will tell you it's coming and it will never come.
then they will tell you you can pick it up in five days from their location in the far-suburbs that is not transit accessible.
then they will reschedule delivery and promise you it will come, but it won't.

you will spend weeks looking longingly at the FedEx truck that could be carrying your bike. but none will deliver it.

*sob*

they are most un-awesome.
they are even more disappointing and less dependable than tink and his i'mgoingtomakeyoudinnertonight deal.
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Old 12-11-05, 01:07 AM   #2
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That's too bad. I've shipped with fedex three times in the last month with no problems, and always for between $18 and $24. UPS wanted over $100.
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Old 12-11-05, 01:17 AM   #3
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let's just say that the tracking doesn't even have a freaking delivery date for it any more.
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Old 12-11-05, 01:21 AM   #4
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Hmm, that's a drag. Why can't you pick it up at the FedEx center on New York Ave? I've picked stuff up there before.

Actually, I've shipped four times this month, not three.
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Old 12-11-05, 01:24 AM   #5
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they say it is at a location on baltimore ave. in beltsville.
and that this location is only open tuesday through saturday.
and that there is nobody with whom i can inquire until tuesday.

no, really, i'm trying *very* hard.
and i've been really super patient.
but i'm running out...
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Old 12-11-05, 01:46 AM   #6
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I guess I would inquire on Tuesday whether they could either a) redeliver, but to your office or the bike shop, or b) take it to NY Ave. Seems pretty ******** stupid to have it out in Beltsville. Who the hell goes out to Beltsville?
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Old 12-11-05, 02:20 AM   #7
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never had a problem with FedEx
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Old 12-11-05, 02:25 AM   #8
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Me either, in the three years I've worked for them.
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Old 12-11-05, 02:34 AM   #9
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FedEx is the horrifically terrible worst stupid piece of garbage ever.
Hey the Mods made me say it.

Last edited by juvi-kyle; 12-11-05 at 01:24 PM.
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Old 12-11-05, 02:58 AM   #10
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FedEx proper has never boned me too bad.

FedEx Ground? Oh man, don't get me started.
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Old 12-11-05, 03:05 AM   #11
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FedEx proper has never boned me too bad.

FedEx Ground? Oh man, don't get me started.
true true
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Old 12-11-05, 03:09 AM   #12
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FedEx is lame, i'm joining the FedEx boycott
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Old 12-11-05, 07:34 AM   #13
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i've had the same problem. they fake a couple delivery attempts (usually not even three) and then shuffle it to a sorting facility that i'm unable to get the address to until several days later when i get a postcard telling me to call a phone number that no one will answer. i google it, show up and demand my bicycle that is now hanging three quarters out of the ripped, torn, and battered box. strangely there are never notices of "delivery attempts" and i have been home during most of them. i've received a few small packages without incident, but it seems that they save on shipping by not delivering large packages. a rather curious business model.
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Old 12-11-05, 08:58 AM   #14
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i am partial to UPS because they're union, and FedEx is nonunion, but this one seals the deal.

i'm rather terrified that the actual reason it hasn't gotten here is because they've mangled it and don't want to admit it.
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Old 12-11-05, 09:10 AM   #15
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FedEx Ground != FedEx. FedEx Ground is the bought-out remnant of Roadway Package Service (RPS) who are completely and utterly useless. They may be cheaper than UPS, but they treat packages worse, lose things, and generally suck. A friend of mine's dad works in logistics at FedEx corporate in Memphis, and says that the absorption of RPS has really taken a toll on their on-time/undamaged performance.

It's weird, but the quality of delivery depends on your area. When I lived in LA, UPS delivery was unbelievably awful -- I almost never got boxes. FedEx was great. Pretty much the reverse here in NYC, but I live only a few avenues away from FedEx's depot..
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Old 12-11-05, 10:01 AM   #16
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I use UPS without question because the delivery guy for our shop is amazing. He's on top of his ****, he goes the extra mile to get stuff done right, and he hangs out with us and parties sometimes on the weekends ya know?

So I use them, 'cuz the face of UPS that I see is awesome, and I know that he will fix things if they're wrong. I sometimes use the post office, especially if it's something small, but our FedEx guys are so crappy that I just don't have ANY confidence that things are gonna get done right.
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Old 12-11-05, 10:03 AM   #17
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every shipping company that i have used more than a handful of times has disappointed me to some degree or another. USPS has lost packages, UPS has obliterated one, FedEx has lost, found, and then obliterated another, etc. waiting on packages annoys the **** out of me and having them not arrive drives me crazier. i think everyone damns the carrier when they want something and have to wait for it. but, i realize that i am taking a risk whenever i ship anything and make sure that my ass is covered if anything stupid happens. the logistics of shipping are insane and making sure that employees treat packages (that they could give a damn about) well is extremely difficult, too.

i have a feeling that if you were to reliably generate statistics based on problems across shippers, based on the number of packages shipped, that you would probably see little variation in the end. i hear people dog usps all of the time when it turns out that they've had 2 problems out of 2000 packages, who then go on the praise ups or fedex for the 3 shipments of theirs that've had no problems. the same stories are true for the other shippers.

i get super pissed when things go wrong, but, when i think about it, i really don't fool myself into supposing that some other shipper is going be much better than any other (for the same speed/type of service). union or not, people are going to jack your packages, beat them around like the wives that they abuse, and, yes, people are going to steal things off of your porch.
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Old 12-11-05, 11:33 AM   #18
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good call shants, i think poeple should really apply this logic to most things in life. One negative experience does not mean that the business is bad perse, its just another form of stereotyping.
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Old 12-11-05, 12:46 PM   #19
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Quote:
Originally Posted by chimblysweep
please do not use FedEx to ship a bike, ever.
they do not deliver it, ever.
they hold it hostage and have very unpleasant people who will tell you they can do nothing to help you.
their tracking will tell you it's coming and it will never come.
then they will tell you you can pick it up in five days from their location in the far-suburbs that is not transit accessible.
then they will reschedule delivery and promise you it will come, but it won't.

you will spend weeks looking longingly at the FedEx truck that could be carrying your bike. but none will deliver it.

*sob*

they are most un-awesome.
they are even more disappointing and less dependable than tink and his i'mgoingtomakeyoudinnertonight deal.
i thought this was going to be another pie
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Old 12-11-05, 12:55 PM   #20
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Originally Posted by eddiebrannan
i thought this was going to be another pie
me too. FWIW, I like USPS.
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Old 12-11-05, 12:57 PM   #21
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shants, i can agree with that, but the only thing we can all agree on is that USPS sucks the biggest dick of all. i have had more stuff lost, lost then sent back to me 3-4 months later mangled, dissapear, etc. even when i get delivery confirmation to cover my ass on the paypal front, stuff will hang in the balances for weeks when sent priority mail.
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Old 12-11-05, 12:59 PM   #22
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They've all messed up stuff for me, but UPS far more than anything else. If I get photo gear shipped, I usually go FedEx. I go FedEx without question if I'm ordering film or other consumables in the summertime, as things get unacceptably hot inside the brown trucks but not inside the white ones. Ultimately, it just seems like a crap shoot sometimes, regardless of who you ship with.
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Old 12-11-05, 12:59 PM   #23
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fedex blows.
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Old 12-11-05, 01:00 PM   #24
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interesting point about the truck color. never considered that
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Old 12-11-05, 01:00 PM   #25
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Quote:
they are even more disappointing and less dependable than tink
oh my ******!


what? you think you're getting dinner now?
ha! you can forget about it.
cookies my ass.

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