There is a thread in SSFG about a pair of track wheels on sale for a good price. (Mavic CXP22 rims and Formula flip-flop track hubs)
Nashbar - $150
bicyclewheels.com - $125
I ordered a pair from Nashbar right before this thread showed up, and they arrived today. They look like nicely built strong wheels and the bearings are silky smooth, but they were damaged right out of the box.
For starters, both hubs show small scratches and dings on the flanges. I understand that wheels being assembled will probably take some wear on the hubs because scratchy steel spokes are flying all over the place, but these scratches and dings seem a tad excessive. Maybe my standards are too high.
The rear hub has a small ding on the lockring threads bad enough to prevent a lockring from threading on. I could fix it by filing off the bent parts of the two affected threads with a jeweler's file, but it shouldn't be that hard to keep hub threads from being damaged during wheel assembly.
The front rim has some pretty serious scratches in several places around one side, as if it was slid around on a concrete floor a few times before being laced up. This isn't Nashbar's fault, since they purchase the wheels prebuilt from someone else, but it's still definitely not a good feature of a brand new wheel.
I called Nashbar and firstly informed them that their website listed the wheel as fixed/fixed whereas I received a fixed/free. They said they would take care of that. I asked about the scratches and dings and the CSR explained that the wheels are purchased prebuilt. She says I can send them back and they will send me another set and reimburse me for the shipping.
My questions for you all are as follows:
How much scuff/scratch/ding is acceptable on wheels right out of the box?
Anyone ever have this kind of experience?
Would it cost me a ton more to buy similar rims (deep Vs maybe?) and the formula hubs and lace them up myself? I have been meaning to learn to build wheels and think I can do it, so this would hopefully allow me to control the scuffing and scratching to a level I am happy with. I could live with silver wheels, but if I could get something with some color for a similar price, I would have done that. Maybe this is my opportunity to send these wheels back, use the money to buy hubs rims and spokes in colors I like, and learn to build wheels to boot. Should I try this?
OR should I send these back and order from bicyclewheels.com and save $25, but maybe get similar problems?