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  1. #1
    Alba-Core baldylocks's Avatar
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    Suprspokes Again

    So, in the last couple days I've had an ongoing email chat with a guy at superspokes because he took the time to follow up with me about some problems I had with an order. I gotta' say, that's a pretty stand up move on their part. Mistakes happen and at least they copped to it, and in the end were pretty ****in cool about it.

  2. #2
    the greatest swindle srsly's Avatar
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    Quote Originally Posted by baldylocks
    So, in the last couple days I've had an ongoing email chat with a guy at superspokes because he took the time to follow up with me about some problems I had with an order. I gotta' say, that's a pretty stand up move on their part. Mistakes happen and at least they copped to it, and in the end were pretty ****in cool about it.
    lucky you. i related my story in the other thread, and i still won't ever buy from them or reccomend them to anyone else. have you actually gotten your order yet? or a tracking number? either way, aside from their spotty customer service, i wouldn't order from them for the sole reason they take for freakin' ever to do anything.
    when it burns you know it's working
    srsly

  3. #3
    Alba-Core baldylocks's Avatar
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    Yeah, I related my story in the other thread too. All I'm saying is the guy tried to make it right when he realized what was up with my order. And yes I did get my stuff. Anyway, after the screw up they did try to right it, and there is something to be said for that.

  4. #4
    how i roll rustang's Avatar
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    kinda sad that fulfilling an order and talking to the customer when there's a problem is now considered noteworthy business practice. last i checked that's what they were supposed to be doing in the first place.

  5. #5
    Alba-Core baldylocks's Avatar
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    I'm just saying that what happened to my order seems to be a mistake and the guy appologized. I agree that that's how it is supposed to work, but **** happens sometimes and the guy tried to make up for it.

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