MY "LBS" rocks!!!!!
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MY "LBS" rocks!!!!!
Anywho I brought my "fixie" into my lbs because the pedal arm thinggie seemed to be loose, bare with me i'm not sure of the exact terminology. Well those nice fella's had me rollin' the very next day.
According to the expert there I had a broken kannibling pin that actually caused the dynamic fluxuator to wear out! he said if I wouldn't have brought it in when I did it likely would have exploded in as little as a day or two..WOW!
I guess the moral of this story is....that if your not sure how to properly fix your bike yourself ALWAYS trust those pro's at the LBS. This could have resulted in real tragedy!
And the wonderful part is those nice folks only charged me $300.00.. man how can you put a price of safety though!
According to the expert there I had a broken kannibling pin that actually caused the dynamic fluxuator to wear out! he said if I wouldn't have brought it in when I did it likely would have exploded in as little as a day or two..WOW!
I guess the moral of this story is....that if your not sure how to properly fix your bike yourself ALWAYS trust those pro's at the LBS. This could have resulted in real tragedy!
And the wonderful part is those nice folks only charged me $300.00.. man how can you put a price of safety though!
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i was going to start a LBS thread with my question, but this one is here already... I have a new LBS near my house that is run by local respected people in the bike community. They have parts I like and would normally buy. But my dillema is about price. I have to pay almost twice as much as on the internet or at Performance. Example:
I needed some oury grips. A week ago when i brought them up to the counter... $16(+tax)! These are normally $10. Yesterday it was Nitto heat treated 125AAs... $120(+tax). I put them back. Anyone can go to Ben's online and pay $67.
Everything is way over-priced. Also, nothing has tags and they tell you the price once you get up to the counter. Then its extremely high. This new shop (which is on the Burke Gilman trail) is a nice place that specilaizes in track and urban bikes and has decent people running it. But I can't support it if it means paying double for things.
Based on those 2 examples: do you think this shop is pricing their items at more than double wholesale? I know that in retail, its normal for shops to buy something at wholesale and double it's price. But at this shop they seem to be doubling the normal retail price. Am I right? Or possibly they don't value me as a customer and make up a super high price so that I will simply leave... Could be. I feel like saying something, but I don't want to say "on the internet they cost...!"
I needed some oury grips. A week ago when i brought them up to the counter... $16(+tax)! These are normally $10. Yesterday it was Nitto heat treated 125AAs... $120(+tax). I put them back. Anyone can go to Ben's online and pay $67.
Everything is way over-priced. Also, nothing has tags and they tell you the price once you get up to the counter. Then its extremely high. This new shop (which is on the Burke Gilman trail) is a nice place that specilaizes in track and urban bikes and has decent people running it. But I can't support it if it means paying double for things.
Based on those 2 examples: do you think this shop is pricing their items at more than double wholesale? I know that in retail, its normal for shops to buy something at wholesale and double it's price. But at this shop they seem to be doubling the normal retail price. Am I right? Or possibly they don't value me as a customer and make up a super high price so that I will simply leave... Could be. I feel like saying something, but I don't want to say "on the internet they cost...!"
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on a serious note, sometimes i just want things that day and am so compelled by feeling the item in my hand, i forget i can get it cheaper elsewhere.
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Everything is way over-priced. Also, nothing has tags and they tell you the price once you get up to the counter. Then its extremely high. This new shop (which is on the Burke Gilman trail) is a nice place that specilaizes in track and urban bikes and has decent people running it. But I can't support it if it means paying double for things.
Based on those 2 examples: do you think this shop is pricing their items at more than double wholesale?
Markup is definitely high though, about 50% to 100% in order-of-magnitude terms for accessories.
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i doubt its that they want to drive you away as a customer, but the prices tend to do that anyways.
i guess its always worth trying and asking for a discount. as long as its doen nicely, it couldnt hurt. maybe a little embarrasing, but screw it.
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It's not the case that LBSs are "overpriced," but that they're being undercut by internet retailers with virtually zero overhead/expenses. Shop prices have remained largely the same, aside from inflation (FYI for those of you who don't remember how life worked before internet addiction became rampant). Online swag is underpriced by comparison. Let's keep it in perspective.
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It's not the case that LBSs are "overpriced," but that they're being undercut by internet retailers with virtually zero overhead/expenses. Shop prices have remained largely the same, aside from inflation (FYI for those of you who don't remember how life worked before internet addiction became rampant). Online swag is underpriced by comparison. Let's keep it in perspective.
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I believe becoming loyal to a shop within reason is good and worthwhile to cough up extra money for later on, especially with labor.
I bought my track pro at a city shop and became buddies with the head mechanic there. A few months later I came in and needed the bottom bracket threads faced and BB installed after a powdercoat... in a relatively full environment he dropped what he was doing and helped me without question. That was 30 minutes of work he could have charged me $35-50 for and made me wait 2 days for, but I got it done instantly.
The moral is sometimes spending the extra money at a LBS can even out later.
I bought my track pro at a city shop and became buddies with the head mechanic there. A few months later I came in and needed the bottom bracket threads faced and BB installed after a powdercoat... in a relatively full environment he dropped what he was doing and helped me without question. That was 30 minutes of work he could have charged me $35-50 for and made me wait 2 days for, but I got it done instantly.
The moral is sometimes spending the extra money at a LBS can even out later.
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It's not the case that LBSs are "overpriced," but that they're being undercut by internet retailers with virtually zero overhead/expenses. Shop prices have remained largely the same, aside from inflation (FYI for those of you who don't remember how life worked before internet addiction became rampant). Online swag is underpriced by comparison. Let's keep it in perspective.
It's true. AEBike lets you order out of the QBP catalog for only ~10-15% mark up. Though it's still nice getting to pick your parts, avoiding the imperfections you get in the mail.
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My point is how can they be charging $120 for those Nitto heat treated track drops? Elsewhere they are offered for retail price for $67. Bens is making some profit at $67. So in otherwords these bars cost much less than $67 wholesale. This new LBS is marking up those bars more than 100%. I think %100 markup is fair, but not way more than that.
Or, maybe they think you're a chump.
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"America is a free enterprise system", thats how the CEOs of all the top oil companies responded to the high gas prices
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Everything is way over-priced. Also, nothing has tags and they tell you the price once you get up to the counter. Then its extremely high. This new shop (which is on the Burke Gilman trail) is a nice place that specilaizes in track and urban bikes and has decent people running it. But I can't support it if it means paying double for things.
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What are you talking about, skinny? Brick & mortar shops have been competing directly with online retailers for a long time now. They're not in parallel universes or something. Some difference in price is expected and accepted, but many bike stores choose to pretend like they're not in competition with anyone. LBS' are a bit like camera shops; there's some kind of unspoken pact to never drive each other's prices down.
If a shop's overhead is such that they have to charge $120 for something that can be sold for a profit at $67, they're not a very good retailer. Too much overheard to compete = their fault. And the overhead argument as a blanket excuse for much higher LBS prices is giving quite a benefit of the doubt anyway--it's just as fair to assume that the store would, in fact, be making money at $67.
If a shop's overhead is such that they have to charge $120 for something that can be sold for a profit at $67, they're not a very good retailer. Too much overheard to compete = their fault. And the overhead argument as a blanket excuse for much higher LBS prices is giving quite a benefit of the doubt anyway--it's just as fair to assume that the store would, in fact, be making money at $67.
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At my LBS, the prices are comparable enough that I will always go there for parts. I had stopped at Scheels Sports and noticed that they were charging $20 more for the same Shimano MTB shoes I had just bought at the LBS. Pete, the shop owner, also lets me use his stands and tools to do my wrenching and is always there if I have a question and will double check my work if need be.