Just ordered a bike from IRO
#26
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i had to wait 5 weeks to get my cracked group buy warrantied, but it was worth the wait. at one point, i called tony to ask about what was up and off the top of his head he knew the timeline and situation regarding my frame, which was pretty impressive. - this is now my 3rd iro frame and i've loved each one (mark v, bfssfg, bfssfg 2).
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I'd like to know this as well. I can understand a complete will take longer to build/ship, but shouldnt just a in-stock frameset be rather quick?
#30
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I called Tony yesterday and asked him about shipping/time frame on just a frameset. 1 day to package and about 2-3 days to ship (2 states away).
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#34
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#35
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I called them this morning regarding my Jamie Roy build. Tony picked up; I gave him my information, he then relayed it to his kids/employees, and then I heard a girl scream out to him "That one's going out today". I checked my email a coupe hours later, and sure enough, a shipping notification from UPS was there. For those who are curious, I ordered my bike 7/14 at night, received the shipping notification today (8/5), and expected delivery is 8/12.
#36
Raving looney
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I'd love a JR or Mark V... but my next build has to be a touring rig... my Rob Roy will have to wait for her sister
PS. I really love my Rob Roy, IRO's are worth the wait IMO.
#37
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when you guys ordered from IRO, when did they charge your credit card? (Immediately / when it shipped / some time in between?)
#38
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I was finally able to get Tony on the phone yesterday and decided to order a Mark V frameset. I had a problem ordering online and was able to get in today on the phone again and get my order in.
I've now got a tracking number scheduled to be delivered Friday.
I'll be the first to admit that it can be a pain to get in touch with them, but I was very suprised that he was completely laid back and not in any hurry to get me off the phone.
I've now got a tracking number scheduled to be delivered Friday.
I'll be the first to admit that it can be a pain to get in touch with them, but I was very suprised that he was completely laid back and not in any hurry to get me off the phone.
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#41
Raving looney
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Might be a long shot, but maybe ask UPS that question?