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Singlespeed & Fixed Gear "I still feel that variable gears are only for people over forty-five. Isn't it better to triumph by the strength of your muscles than by the artifice of a derailer? We are getting soft...As for me, give me a fixed gear!"-- Henri Desgrange (31 January 1865 - 16 August 1940)

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Old 09-21-09, 09:49 AM   #1
Yo!
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If you bought a hoop that came dented, would you return it?

I bought a Velocity B43 hoop from Universal cycles and it came with a slight bend in the edge. My issue is that I've already laced, tensioned, and trued the wheel, so it'll be a giant pain in the ass/waste of time to have to tear it down, re-package, re-ship, and then start all over again with a new hoop. The damage is subtle, but there; when you have the wheel spinning you can easily spot the deviation.

The edge didn't start becoming obvious until I had the hoop in a decent round. It's probably repairable and doesn't bother me that much, but that may be because I don't feeling like going through the whole process of tearing down and rebuilding.

What would you do?
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Old 09-21-09, 09:52 AM   #2
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How much is "slightly?" Pic is worth a lot here.

FWIW put a towel over the edge of the rim, adjust an adjustable wrench just big enough to fit over it and *gently* and gradually work the dent out if it really bothers you and you want to keep it. I've done this on pretty ugly dents on friends' rims with good results.
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Old 09-21-09, 10:00 AM   #3
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+1 ^^^
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Old 09-21-09, 10:02 AM   #4
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Well I attempted to use a rag and really big pair of channel locks. I wasn't too crazy w this though, bc if I happened to ping the edge or make a mistake I'm killing any chance of a return.

I'll need to make a short video of it, bc it's hard to see when the wheel is stationary; on a scale of 1-10 I'd rate this little bend a 3.5. It covers about a 2" length and is super gradual. It looks almost like a pinch in the section of the rim, like someone pinched the edges together a bit, but the majority of the material moved over on the non-drive side.
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Old 09-21-09, 10:03 AM   #5
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Do note: an adjustable wrench is good for this because of the smooth jaws
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Old 09-21-09, 02:05 PM   #6
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I had almost the same thing happen with a Salsa Delgado I bought from Universal.

I decided to return the rim because I'm using it with a rim brake on a loaded touring bike, and I know that slight deviations in the sidewall can make for weird and annoying brake shudder. Fortunately, Universal is very good with customer service on returns; they paid return shipping and gave me a full refund. However, I am fairly certain that they proceeded to sell the returned rim as a new one.

If you are planning on using this with a rim brake, consider returning it. If not, then just ride it.
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Old 09-21-09, 03:03 PM   #7
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If it's pretty minor and easily fixable by yourself, it's probably not worth the trouble.
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Old 09-21-09, 03:07 PM   #8
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I'm leaning on keeping it. It's not going to be used with brakes. I shot an email to universal to see if they'll offer some kind of a discount on my next order, or to at least give me my options. I've built up my past 4 bikes using parts from their site, so hopefully they'll take that into account.
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