We honor all manufacturers warranties for the products we sell. In addition, we offer an UNCONDITIONAL SATISFACTION GUARANTEE on most of our products.
* 6 Month UNCONDITIONAL SATISFACTION GUARANTEE - new BROOKS saddles. Return your new saddle at any time within six-months of the ship date for a full refund of the price of the saddle. Shipping will not be refunded unless there is a manufacturing defect that would make the return a factory warranty issue.
* 30 Day UNCONDIT
IONAL SATISFACTION GUARANTEE - Almost everything else we sell, with a couple specific exceptions, listed below.
* No UNCONDITONAL SATISFACTION GUARANTEE - Books, magazines, tea, waterbottles, tires and tubes that have been used. Tires and tubes must be returned in their original packaging so we can re-sell them as new to be eligible for a refund.