Go Back  Bike Forums > Bike Forums > Singlespeed & Fixed Gear
Reload this Page >

BD.com shipping question.

Notices
Singlespeed & Fixed Gear "I still feel that variable gears are only for people over forty-five. Isn't it better to triumph by the strength of your muscles than by the artifice of a derailer? We are getting soft...As for me, give me a fixed gear!"-- Henri Desgrange (31 January 1865 - 16 August 1940)

BD.com shipping question.

Old 02-02-11, 10:23 PM
  #1  
Senior Member
Thread Starter
 
Join Date: Jan 2011
Posts: 84
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
BD.com shipping question.

Here's the story: I sent Bikes Direct an e-mail yesterday afternoon asking if they have a Dawes SST AL (50cm) in stock. It shows on their site that it's in stock so i ordered it last night. I get an e-mail today and they said that all their SST AL's are out of stock in 50cm.


Today, i receive a tracking number and tracked my package and this is what it said:
Mesquite, TX, United States 02/02/2011 3:54 P.M. Pickup Scan
United States 02/02/2011 12:24 P.M. Order Processed: Ready for UPS


So does that mean that UPS has the bike or did the phantom bike never make it on the UPS truck since it's "out of stock"? I heard stories of BD sending tracking numbers to buyers even though the bike is out of stock (which they find out days later). It says "pickup scan", so does that mean that a bike was picked up by UPS?
rbpanaligan is offline  
Old 02-02-11, 10:27 PM
  #2  
THE STUFFED
 
Leukybear's Avatar
 
Join Date: Oct 2009
Location: San Francisco, CA
Posts: 12,678

Bikes: R. Sachs Road; EAI Bareknuckle; S-Works Enduro

Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Quoted: 361 Post(s)
Likes: 0
Liked 20 Times in 17 Posts
Yup. Straight from the horse's mouth. I would trust UPS any day over bikesdirect to be honest....
Leukybear is offline  
Old 02-02-11, 10:27 PM
  #3  
Veteran Racer
 
TejanoTrackie's Avatar
 
Join Date: Jul 2009
Location: Ciudad de Vacas, Tejas
Posts: 11,757

Bikes: 32 frames + 80 wheels

Mentioned: 26 Post(s)
Tagged: 0 Thread(s)
Quoted: 1330 Post(s)
Liked 760 Times in 431 Posts
Dude. Why are you asking us? Email bd and ask them.
__________________
What, Me Worry? - Alfred E. Neuman

Originally Posted by Dcv
I'd like to think i have as much money as brains.
I see the light at the end of the tunnel, but the tunnel keeps getting longer - me
TejanoTrackie is offline  
Old 02-02-11, 10:30 PM
  #4  
Senior Member
Thread Starter
 
Join Date: Jan 2011
Posts: 84
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
I'm trying to see if anyone else has had this issue. I'm sure you know how long it takes BD to reply (2 days). I'm just wondering so i know whether to send an email to BD requesting another bike or to ask them if they really shipped it.
rbpanaligan is offline  
Old 02-02-11, 10:31 PM
  #5  
on Baby Charlie Concept~
 
muckymucky's Avatar
 
Join Date: Feb 2009
Location: Bay'yayay
Posts: 1,650
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked 1 Time in 1 Post
also pm him here so hes bothered the * out and on top of your *
muckymucky is offline  
Old 02-02-11, 11:54 PM
  #6  
モㄥ工匕モ 爪モ爪乃モ尺
 
evilcryalotmore's Avatar
 
Join Date: Feb 2010
Location: LA San Gabriel, California
Posts: 2,135

Bikes: Custom frame

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
They said this to my brothers kilo. No problem. Email BD anyways. Because they say whats up first.
evilcryalotmore is offline  
Old 02-03-11, 12:55 AM
  #7  
Elitist
 
carleton's Avatar
 
Join Date: Jul 2005
Location: Atlanta, GA
Posts: 15,965
Mentioned: 88 Post(s)
Tagged: 0 Thread(s)
Quoted: 1386 Post(s)
Liked 92 Times in 77 Posts
Originally Posted by rbpanaligan
Here's the story: I sent Bikes Direct an e-mail yesterday afternoon asking if they have a Dawes SST AL (50cm) in stock. It shows on their site that it's in stock so i ordered it last night. I get an e-mail today and they said that all their SST AL's are out of stock in 50cm.


Today, i receive a tracking number and tracked my package and this is what it said:
Mesquite, TX, United States 02/02/2011 3:54 P.M. Pickup Scan
United States 02/02/2011 12:24 P.M. Order Processed: Ready for UPS


So does that mean that UPS has the bike or did the phantom bike never make it on the UPS truck since it's "out of stock"? I heard stories of BD sending tracking numbers to buyers even though the bike is out of stock (which they find out days later). It says "pickup scan", so does that mean that a bike was picked up by UPS?
Hi, rbpanaligan!

Carleton here from Bikes Direct. The messages you got are ALL correct!! Basically, we here at Bikes Direct:
- Charged your card
- No we don't have any bikes in your size
- Yes we did ship you a box...of bricks

Thanks, for shopping at Bykes Direct and thanks for asking about your order on BikeForums!!




Also, if you have any questions about your orders from Amazon, Buy.com, or BangBros, feel free to ask here, too! Why bother those guys? They are too busy with other things like making sure your money gets into their bank accounts.
carleton is offline  
Old 02-03-11, 12:58 AM
  #8  
THE STUFFED
 
Leukybear's Avatar
 
Join Date: Oct 2009
Location: San Francisco, CA
Posts: 12,678

Bikes: R. Sachs Road; EAI Bareknuckle; S-Works Enduro

Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Quoted: 361 Post(s)
Likes: 0
Liked 20 Times in 17 Posts
Originally Posted by carleton
Hi, rbpanaligan!

Carleton here from Bikes Direct. The messages you got are ALL correct!! Basically, we here at Bikes Direct:
- Charged your card
- No we don't have any bikes in your size
- Yes we did ship you a box...of bricks

Thanks, for shopping at Bykes Direct and thanks for asking about your order on BikeForums!!




Also, if you have any questions about your orders from Amazon, Buy.com, or BangBros, feel free to ask here, too! Why bother those guys? They are too busy with other things like making sure your money gets into their bank accounts.
Yea if you can see from his answer; Carleton is paid below minimum wage at his position for bikes direct.
Would you like to complete a quick 3 minute survey about your customer service experience here at bikes direct support? 1 random respondee will get to win a refurbished kilo tt*.
Leukybear is offline  
Old 02-03-11, 02:26 AM
  #9  
Elitist
 
carleton's Avatar
 
Join Date: Jul 2005
Location: Atlanta, GA
Posts: 15,965
Mentioned: 88 Post(s)
Tagged: 0 Thread(s)
Quoted: 1386 Post(s)
Liked 92 Times in 77 Posts
happypills is my supervisor.
carleton is offline  
Old 02-03-11, 02:52 AM
  #10  
Senior Member
Thread Starter
 
Join Date: Jan 2011
Posts: 84
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Haha
rbpanaligan is offline  
Old 02-03-11, 02:59 AM
  #11  
Riding
 
twobadfish's Avatar
 
Join Date: Dec 2010
Location: Bend, Oregon
Posts: 1,910

Bikes: Motobecane Fantom Cross Pro; Motobecane Nemesis Pro

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
If you asked if the bike was in stock after you ordered it probably means you bought the last one in that size.
twobadfish is offline  
Old 02-03-11, 04:58 AM
  #12  
Pants are for suckaz
 
HandsomeRyan's Avatar
 
Join Date: Mar 2007
Location: Mt. Airy, MD
Posts: 2,578

Bikes: Hardtail MTB, Fixed gear, and Commuter bike

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 1 Time in 1 Post
How old are you? I'm guessing early 20's? You lived for this long without an entry-level fixed gear bike and another day or two isn't going to make much difference in the grand scheme of your riding life. Take a deep breath and wait for BD to respond. They are the only ones who will be able to answer your question.

While you wait you can post 4-5 more theads asking what to change about the bike, how to wrench on the bike, and other new questions that have never been asked on this forum before and certainly couldn't be answered using the search function.

/sorry, I had a crappy night and I'm feeling more than a little snarky.
//Good luck getting this straightened out.
HandsomeRyan is offline  
Old 02-03-11, 07:17 AM
  #13  
Your cog is slipping.
 
Scrodzilla's Avatar
 
Join Date: May 2009
Posts: 26,054
Mentioned: 41 Post(s)
Tagged: 0 Thread(s)
Quoted: 640 Post(s)
Liked 100 Times in 58 Posts
OP, really?

Scrodzilla is offline  
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
no motor?
General Cycling Discussion
9
12-28-18 05:49 AM
ceelint
Manufacturer, Retailer, Survey and Consumer Feedback
19
01-26-18 04:44 PM
lungimsam
General Cycling Discussion
1
10-21-12 07:52 PM
gemlagman
Singlespeed & Fixed Gear
5
08-12-10 04:59 PM
brian416
General Cycling Discussion
0
03-05-10 07:16 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.