I have recently decided to have a look into the world of fixed gear bikes. I saved up a little money and went to fixedgearfrenzy.com to purchase one. It wasn't expensive as I didn't want to buy one a find that it wasn't for me but I am still very upset and angry as I am by no means well off.
I placed an order on a bike that was described on the website as "in stock" after placing the order I recieved an email saying they had "run out" and was offerend a "similar model with drop bars" to which I said "No thankyou, could you please cancel the order and refund the money" since then they have cut all contact with me. They're ignoring my emails and I know they're ignoring me personally because my mother and my friend both emailed them and got a reply almost instantly. I have sent 4 emails with nothing back.
So I basically just wanted to warn people that these people are not worth buying anything from. They will take your money and then offer no customer service.
Has anyone else ever had a bad experience with this company?