Beware Fixed Gear Frenzy
06-16-14, 04:22 AM
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Beware Fixed Gear Frenzy
Just wanted to reiterate this forumn post - https://www.bikeforums.net/singlespee...renzy-com.html
I should have checked this site before buying from them. Places like Evans have stopped selling as many single gear bikes as they used to and this place seemed to have pretty varied stock
The communication between sales team and buyer is terrible, upon not answering emails about a bike ordered and its manufactures setbacks for weeks and weeks I had to request a refund to get their attention. They then offer an order change for a bike that costs more than the one ordered – What customer would ever want to give a company more money after iffy service? We went with a cheaper one and they offered us some rubbish lights to make up the difference. So we wanted a £25 refund on the bikes difference, we didn't get the refund. Still waiting for the bike after the last email sent two weeks ago.
Yeah just stay clear of them - I should have noticed all the thumbs down the current reviews have got on their site.
Anyway take care people.
I should have checked this site before buying from them. Places like Evans have stopped selling as many single gear bikes as they used to and this place seemed to have pretty varied stock
The communication between sales team and buyer is terrible, upon not answering emails about a bike ordered and its manufactures setbacks for weeks and weeks I had to request a refund to get their attention. They then offer an order change for a bike that costs more than the one ordered – What customer would ever want to give a company more money after iffy service? We went with a cheaper one and they offered us some rubbish lights to make up the difference. So we wanted a £25 refund on the bikes difference, we didn't get the refund. Still waiting for the bike after the last email sent two weeks ago.
Yeah just stay clear of them - I should have noticed all the thumbs down the current reviews have got on their site.
Anyway take care people.
Last edited by Badbrush; 06-19-14 at 01:58 PM.
06-16-14, 11:21 AM
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Never trust a website with a dumb name. Should have just posted this in the first thread though, no need for 2.
06-19-14, 01:58 PM
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yeah silly name should have given it away. The thread seemed to go off topic.I honestly just want people to stay well away from the company. For anyone wondering see your bank about a charge back it can be used up to 120 days after purchases - it will at least freeze the amount in their account until the matter is resolved or thats what the bank has told me.I'll let people know how this is resolved. There are lots of really annoyed folks on their facebook page at the moment. Kids that didn't get their birthday presents, penguins getting colds -- terrible stuff.
06-19-14, 03:01 PM
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How nice that you not only necroed the old thread, you started this new one on the same subject - so it makes me dislike you even more than that website...plz go somewhere else to lick your wounds...
Last edited by IAmSam; 06-19-14 at 03:09 PM. Reason: had to tone it down...
06-19-14, 03:18 PM
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