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  1. #1
    DavidARay@gmail.com DavidARayJaxNC's Avatar
    Join Date
    Nov 2006
    Location
    Jacksonville, NC
    My Bikes
    Trek 920 Fashioned into a Road Bike
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    Buyer Beware Harrell's Bike World

    I went here by bike while riding to get a bottle, a computer, and maybe a helmet. I asked if he could look at my gearing because I just adjusted them and they were not quite right. He said to pull the handlebar bag off and then it started to work. All he did was tell me to not use my handle bar bag. He charged me 10 dollars for that information when I was rung up. All he did was look at it and tell me to stop using my handlebar bag and he charged me 10 dollars. I will not ever go there again.
    '92 Trek 920 Singletrack Fashioned into a Touring Machine.
    E-Mail me DavidARay@gmail.com

  2. #2
    Life is good RonH's Avatar
    Join Date
    Jan 2001
    Location
    Between Lecanto and Hernando Florida, 6 miles due west of the Withlacoochee Trail
    My Bikes
    I've had several since 1999 but have settled on my beloved 2001 Litespeed Tuscany and 2011 Felt Z4. :-)
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    Sounds like a rip off.
    We don't charge a customer unless we actually do repairs or adjustments, and that's generally free if we don't put the bike in the work stand.
    My bikes --> 2001 Litespeed Tuscany---2011 Felt Z4

    Life is like a 10-speed bicycle. Most of us have gears we never use. ~ Charles Schultz

  3. #3
    Easily distracted...
    Join Date
    Nov 2004
    Location
    Decatur, Ga
    My Bikes
    Surley Cross Check
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    Quote Originally Posted by DavidARayJaxNC
    All he did was look at it and tell me to stop using my handlebar bag and he charged me 10 dollars.
    Yea, so what are you supposed to do with your bag at that point... ...? A bag issue maybe means that it's pressing on a cable or causing some other flex in the cables, probably not a hard issue to diagnose. It might take some time to fix, but really nothing hard. Sounds like that guy was being lazy and not trying to earn repeat business.
    Safe, efficient, and comfortable transportation.

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