I picked up my machine a few days ago and here's a follow up.
I took it to Spokes Etc. on Quaker Ln. (I have no idea who did the work). Since retrieving it I've only done one 30mi ride. That's due to weather, not motivation.
The work done:
Complete overhaul, new cables, derailleur pulleys, brake pads, chain, cassette and bottom bracket (old one was starting to go)
The rear hub was either put together loose or loosened while riding. I didn't notice anything until after my ride. But it was very loose and I would not have continued riding it if I'd noticed this earlier (or would've turned around immediately).
The steering seemed a lot tighter. I'm sure that I'll acclimate to this. It's just when you're used to one thing and it changes then it's immediately apparent.
The drive train was beautifully smooth. Shifting was crisp and sharp. Braking was smooth and the grab was strong when tested. I was able to lock the rear wheel easily with my hands on the hoods. The pull weight was drastically decreased (new cables).
The wheels were true going in, so no issues there.
The rear hub's ratchet noise, while never 'loud', was diminished, almost eliminated totally. I'm not crazy about that because I liked hearing it.
Bike was definitely cleaner than when I took it in. That's of course, appreciated.
The tech gave me 10% off where he could, as I'm a member of a local club. He also gave me a substantial discount on the overhaul (-$30). This was a service promotion the shop was running of which I was not aware.
Overall I'm pleased. I did have to return it to have the rear hub play removed. That was a bit of a hassle because I don't live especially close to the shop. And, living around here you really have to plan your life around rush hour. (I'm not helpless and would have done this myself, but do not currently have my tools with me.)
I'll definitely go back and I would recommend them to others.