In light of the quoted message below, an e-mail has been sent to Ryan pointing him to this thread.
The last two nights, BikeForums has suffered multi-hour outages. Outages are frequent, and even when the forum is operating, sluggish performance has been the norm in recent days. This is not acceptable. For an example of how the server outages and performance degradations threaten the forum, I point you to the Southern California regional subforum's regular members. Southern California represents a huge contingent of BikeForums, with many highly active and visible members who liven up not only the regional subforum but also many non-region specific subforums. This demographic also represents a lucrative market that your advertisers covet. (A recent informal survey shows that members of this group spent well over $100k in the purchase of new bicycles--never mind related purchases of a similar magnitude--so far in 2007.) I am a member of this group and also a moderator on the forum at large.
Many of us spend several hours a day on the forum, but if the forum cannot be rendered stable, you may see a migration of some of this community to another forum. At this point in time, I am not advocating this, but it is a logical alternative to the frustrations we have experienced in recent days with this forum, and if a critical mass of this community goes, I most definitely will go with them. You would not only lose a major contingent of users, but you would also lose a lot of positive free exposure. The Southern California BikeForums users are some of your strongest advocates, with three jerseys promoting Southern California BikeForums (all produced at our own expense) which we proudly wear at virtually every major organized ride in the region.
The forum needs to be made stable now. BikeForums as a mere presence on the Internet is worth essentially nothing. It is the community that gives this site value, but this community is not captive. I have not been impressed with the recent handling of the forum by its new owners. Clearly, many changes made have been made without sufficient testing, and the promised improved back end support is far from adequate. (In particular, how any outage can last for several hours is beyond my comprehension.) I do not know what changes need to be made, be it a code rollback, removal of complex ad insertions, or something else, but something must be done to dramatically improve forum performance.
I look forward to a response, but more importantly, know that I will be watching how the site behaves. I like it here, but my patience is being tested.