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Old 07-14-08, 10:38 PM   #1
SoCal Commute
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Fav LBS in San Diego area?

Hey guys, looking for a good LBS in the San Diego area that knows how to keep a customer coming back. Any suggestions?

Thanks
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Old 07-15-08, 07:41 AM   #2
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Cal Coast Bicycles on adams ave in normal heights is a great place. Good customer and technical service. I bought my TCR there and was fitted very well. They don't have the biggest selection but the service is worth going back for. I've also heard good things about B+L bikes in point loma.
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Old 07-15-08, 08:35 AM   #3
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Alright I'll check them out.
Thanks
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Old 07-15-08, 09:04 AM   #4
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Adams Avenue Bike Shop, is one of the better shops in san diego especially if your into the fixed/single bikes. Only had one bad experience there, one of the service guys thought eating nachos was more important than customer service.

The owner is a stand up guy, and is always incredibly helpful

B
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Old 07-15-08, 09:17 AM   #5
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Hey guys, looking for a good LBS in the San Diego area that knows how to keep a customer coming back. Any suggestions?

Thanks
Where in SD?
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Old 07-15-08, 11:54 AM   #6
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+1 on Cal Coast, Black Mountain bikes in Mira Mesa are pretty good also.
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Old 07-15-08, 03:53 PM   #7
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http://www.uccyclery.com/

http://www.nytro.com/

Both shops have good mechanics and friendly staff. B&L is pretty good too.
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Old 07-15-08, 05:58 PM   #8
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+1 on Cal Coast, Black Mountain bikes in Mira Mesa are pretty good also.
Chris
I have a friend that lives near me in Point Loma that always brings his unit to Black Mountain bikes in Mira Mesa even though there are many shops much closer.
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Old 07-15-08, 06:01 PM   #9
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I live in Poway but am willing to go anywhere in the SD area for a lbs with outstanding customer service.

Thanks for the suggestions, I'll be sure to check them all out.
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Old 07-15-08, 06:06 PM   #10
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Have you checked out Bike Empire in Poway yet? I've never had anything fixed there, but they seem like a couple of good guys.

BTW- I'm in Sabre Springs by the 15 and 56
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Old 07-15-08, 06:35 PM   #11
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I swear by Black Mountain Bicycles at the corner of Mira Mesa and Black Mountain Road. They are into customer service and they know how to repair bicycles and they are always knowledgeable about new stuff. I've been going to them for 13 years and have bought 2 Terry's, one Waterford, one Roubaix, and one Independent from them. Maybe that's why they are so good to me!! Ask for Brian (owner) or Matt (head repair dude). The entire staff is awesome!!
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Old 07-16-08, 12:05 AM   #12
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Sweet, they're like 2 miles from me. Definately going to check them out. Hoping to get my first bike from a local PD auction(money's tight) so I'll head over there to have em tune it up for me.

Thanks for the tip
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Old 07-17-08, 11:02 PM   #13
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ill throw in my 2cent about black mountain bikes.

although they are 3 miles from me (closest), i will not go there unless it is an emergency. they are very condescending and will gladly swoop in on a clueless person with money before anyone else. the older guy is a total toolbox.

the tall blonde guy in service and the younger kid with dark hair are helpful, but the guy with the shave head in service is a jerkoff.

so, i actually go to performance bike in sorrento valley. the guys there are very nice and they have a lot of stock.

if you have the patience and not the money, pedal pushing and ye olde bike shop are great. cheap, cheap great parts, great techs, etc, but they are used bike shops not new.
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Old 07-17-08, 11:54 PM   #14
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I've bought two bikes from Black Mountain Bicycles. I've never had a problem with them. They're fairly large so that have a decent amount of stock.
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Old 07-18-08, 12:03 AM   #15
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I had no problem test riding a bike at Black Mountain, they seemed ok to me. meh, to each his own
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Old 07-18-08, 08:51 AM   #16
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Have you checked out Bike Empire in Poway yet? I've never had anything fixed there, but they seem like a couple of good guys.
I have been into Bike Empire a few times and they are good guys. I was having a problem with my RD while riding in the area, so I stopped in. The guy dropped what he was working on, made a few adjustments, and sent me on my way, no charge.

My girlfriend lives a couple blocks from Cal Coast. She went birthday present shopping for me and said they were helpful. She said she would go there again. Take it for what it is worth, as she doesn't ride.
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Old 07-18-08, 11:00 PM   #17
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The reality is that there isn't a very good bike shop in San Diego. There are mostly small stores with limited selection.

My experience is this.

Black Mt.
OK selection of bikes & accessories. The staff is not very helpfull and would sell you bike that does not fit you just to make sale. My emergency kind of place as it is on my way to work. Appointment is required for tune up or any kind of service.

B&L Point Loma
Specialized store. Thats it. Good selection of Specialized brand products. Limited selection of other brands. Used them once for tune up, bike wasnt ready when I came to pick it up 3 days later at the scheduled date/time.

B&L Solana Beach
Friendly place but very small. Selection limited same as sister store in Point Loma.

Hi-Tech bikes
Friendly staff. Very limited selection. Mostly catering to triathletes. Used them few times for tune up because of the quick turn-over. The tune up is hit or miss depending on who is working on your bike.

UC Cyclery
Friendly store, ok selection. If they had bigger store/shop they could be the best store. Good program for new bikes and group riding.

Nytro
Some ownership changes in progress when I visited them last time. Not worth of going as the selection was very limited.

Bicycle Warehouse
Are they still in business? Limited selection. Staff got no clue what they are doing/selling.

Online
I buy mostly online (PBK) and use local stores for emergencies and tune ups.
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Old 07-18-08, 11:13 PM   #18
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I find the selections at most stores are quite good for road and/or mountain bikes; but they're mostly all $700+ bikes with very limited/non-existent selection at the cheaper end. It really depends on what you're looking for.

LBS if you don't mind paying at MSRP for parts. Performance Bikes for more selection on lower priced bikes, accessories/food bars/clothing/tools. And online for parts.

Service-wise, I've been to UC Cyclery (road), Nytro (road), hi-tech (road) and North of the Border (mtb). All have been fairly good.
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Old 07-18-08, 11:47 PM   #19
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The reality is that there isn't a very good bike shop in San Diego. There are mostly small stores with limited selection.

Online
I buy mostly online (PBK) and use local stores for emergencies and tune ups.

As to your first line: incorrect Cal Coast is a great shop
You talk about small shops and small selection....what do you call a large selection and how do you expect a small business that is in a precarious market to pay the overhead of a "large" shop? I can go test ride just about every line of bike made in the San Diego area. As far as service, it seems like all shops have their good and bad days....

As far as buying online....it would really suck if everyone thought like you and only ordered online. Why? Because all the local guys would go under and you'd have no where to get your emergency supplies! This has happend in numerous other retail endeavors.

Just my .02
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Old 07-18-08, 11:55 PM   #20
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Yeah, I mainly need the lbs for the first tune up after I get a bike from local PD auction cuz I have no idea what a tuned bike is supposed to feel like. Grew up on Wal-Mart bikes and such. Once I have had it for a while and know what it's supposed to ride like I can fix issues myself as they arise. I'll probably be getting most of my accessories online, lbs for the bike rack and small things like that. I'm currently thinking of fitting with an air zound, a set of reelights, and a battery powered light fitted to the dash all of which I would pick up online. So I'm really just looking for an lbs that knows what they are doing and can do it professionally and in a timely manner.

But if the lbs has these accessories for a similar price I'll probably grab it there to save the shipping and time.

air zound- http://www.deltacycle.com/product.php?g=1
reelight- http://www.reelight.com/Default.aspx?ID=47
headlight- haven't decided, probably just a standard model, upgrade to led later

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Old 07-19-08, 05:21 AM   #21
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Check out BRC formally known as Big Ring Cyclery in La Mesa.

Joe the owner is very smart and thier a local small shop so ya get that feel good feeling from supporting the little guys.

plus i race for them so they rock!
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Old 07-20-08, 05:29 PM   #22
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I like Adams Ave cycle a lot and also B&L cycle in Point Loma.

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Old 07-20-08, 05:58 PM   #23
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Check out BRC formally known as Big Ring Cyclery in La Mesa.

Joe the owner is very smart and thier a local small shop so ya get that feel good feeling from supporting the little guys.

plus i race for them so they rock!
They must be really little guys.
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Old 07-22-08, 12:23 AM   #24
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I haven't tried anywhere else, but I've been treated very well the times I've taken my bike into REI. I don't know if they'd count as a LBS (and YES, that IS grammatically correct), but they've done right by me so far and I'll continue to go back till otherwise.
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Old 07-22-08, 11:02 PM   #25
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Ok, I got my bike, specialized rockhopper, and it rides like a dream. The police auction fell through so I checked craigslist and lucked out The guy that sold it to me overhauled the hubs (or so he says.) I got it for a hundred bucks with a good helmet and a cable lock. Has 26x1.5 tires(slicks) and a rack. All in all it's in great shape, and I must say it's probably the nicest bike I've ever owned which is kinda sad when you think about it. But anyway, I love it and that's what matters.

I've decided to run over to Bike Empire first, they're literally right around the corner. If they don't have what I need then its off to Black Mountain, next closest one. And if they don't cut it, well I might give up and become a dyi nut. That or spend a lot more time in the car going to the shops over 20 miles away

Ah, well, I have high hopes

Thanks for the tips all
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