So, about 7 months ago I took my 2001 Litespeed Classic into Steve for a tune up and to have him basically give it the once over. Anyway, that was my first time in there and his shop is exactly as people describe (for better or worse). He is very involved with everything bicycle and did a superb job on my classic and at a very reasonably fee. The only problem I had was, he accepted my bike and I told him what I needed done and that was it. I mean, he didn't write anything down, no claim ticket, etc., etc. Just leaned it up against the other bike in for service and went back to work. It made me feel a little uneasy leaving a $2000 bike just like that. Not that Steve would rip me off, but what if some guy says, that's my bike over there. Anyway, it was midday Saturday and prolly the busy time for him. So, for the folk who frequent his shop, is that SOP or does he usually hand out claim tickets and just forgot to give me one??
I really want to go back to him when my Tarmac or my wife's Felt needs servicing but I just felt strange dropping it off and saying good bye.