Ya know, I rarely use the LBS as most times I do stuff on my own. But eventually I need a rim strip, something that is easy 'nuff to walk in and pick off the shelf. Yesterday I walked into another JBS and asked for a wide rim strip. I know that they come in app sizes 16-17 for roadie and 22 for the wider MTB type rims. At another shop, I asked some dude for the wide tape. He showed me the narrow strip. I want wide, the 22'ish strip for my wide MTB rims. "This is the widest they make, it only has to cover the nipples, it will stay in place" he said. "Uhh yeah ok, see ya later"!
So I swing on over to another shop where I encounter Cachequatch. I ask for the wide, he pulls out 3 different widths of tape. I want the 22'ish tape, he measures them and compares them. This is the one! Thanks! No arguments, only service. Even if it's as simple as comparing the rolls side by side and /or measuring them.
I appreciate service no matter how big or how small. I Shirley don't want a bunch of BS when I have to visit a shop. This guy was friendly and helpful. I'll avoid the other shop like the plague!