Your post is not really clear. They are able to take requests? Please clarify what you are trying to convey?
Kind of a long story but the store closed before Christmas due to the owners death. Store has been closed since that time with customers bikes and property stuck in the store. There was no way for customers to retrieve any property or services that they paid for.
The store now has a representative there to handle claims from customers who had bikes in the store or other property.
Bikes: 2013 BMC GRAN FONDO GF01, 2010 SPECIALIZED ROUBAIX, 2004 TREK FX7000, 2013 SPECIALIZED ALLEZ
from PV Bike's facebook page: For anyone who had a bike in the PVBC and have been unable to get it since it closed - Good news. You can pick up your bike on Monday. Contact the Property Manager, Stefanie Doll at 562-420-5107 or Julie Fennessey at 562-420-5110"
Thanks...it was the taking requests part that threw me
yeah i wasnt sure what word to use because apparently the people at the shop had nothing to do with the shop previously so customers were kinda "requesting" their bikes back and then it had to be reviewed or something. Maybe someone will post here to let us know how its going. I really sympathize with anyone who had their bike in "prison" for the last 5 months.