Another one of those daze!
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Another one of those daze!
Yes, I was in a daze when the LBS called and said they had put our new T2000 Trek on the bike stand and held it by the top tube. The tube has a permanent crease that resembles a bike stand clamp directly under the stoker bars. Before anyone gets into lawsuits and the like, the shop has ordered another frame and will replace their mistake.
My mission is to remind all tandem owners that most LBS may be experts on repairs but may not have a great amount of experience handling tandems. Aluminum frames are not forgiving nor, once damaged, can they be repaired or, in this case, even used until replaced. I will never have to remind this shop about handling the bike but it may be wise, especially if your shop does not see a lot of tandems, that the Winibago you just leaned against the counter is a delicate beast.
Tandem Edge
C-Dale MT 1000
Trek T2000
My mission is to remind all tandem owners that most LBS may be experts on repairs but may not have a great amount of experience handling tandems. Aluminum frames are not forgiving nor, once damaged, can they be repaired or, in this case, even used until replaced. I will never have to remind this shop about handling the bike but it may be wise, especially if your shop does not see a lot of tandems, that the Winibago you just leaned against the counter is a delicate beast.
Tandem Edge
C-Dale MT 1000
Trek T2000
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Originally Posted by Tandem Edge
Yes, I was in a daze when the LBS called and said they had put our new T2000 Trek on the bike stand and held it by the top tube. The tube has a permanent crease that resembles a bike stand clamp directly under the stoker bars. Before anyone gets into lawsuits and the like, the shop has ordered another frame and will replace their mistake.
My mission is to remind all tandem owners that most LBS may be experts on repairs but may not have a great amount of experience handling tandems. Aluminum frames are not forgiving nor, once damaged, can they be repaired or, in this case, even used until replaced. I will never have to remind this shop about handling the bike but it may be wise, especially if your shop does not see a lot of tandems, that the Winibago you just leaned against the counter is a delicate beast.
Tandem Edge
C-Dale MT 1000
Trek T2000
My mission is to remind all tandem owners that most LBS may be experts on repairs but may not have a great amount of experience handling tandems. Aluminum frames are not forgiving nor, once damaged, can they be repaired or, in this case, even used until replaced. I will never have to remind this shop about handling the bike but it may be wise, especially if your shop does not see a lot of tandems, that the Winibago you just leaned against the counter is a delicate beast.
Tandem Edge
C-Dale MT 1000
Trek T2000
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How long was I in the army? Five foot seven.
Spike Milligan
How long was I in the army? Five foot seven.
Spike Milligan
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Only really beefy bikes should be clamped by the top tube, and even then it's a gamble. I clamp our tandem by the stoker's seat post and let the front wheel touch the ground with the nose down. If I need the front wheel up, more level, I place something like a 5 gallon plastic pail under the wheel or fork, or hang the old girl from the ceiling pully & rope system where I normally store her. Either way works just fine.
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Originally Posted by Tandem Edge
My mission is to remind all tandem owners that most LBS may be experts on repairs but may not have a great amount of experience handling tandems.
There are lots of good mechanics that don't know jack about tandems, but can quickly learn. Unfortunately, there are far more bike shop employees who work on bikes and tandems that don't know jack about being a good bicycle mechanic... and the tandem will highlight their shortcomings in a New York minute.
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Another solution, besides the ones alreay mentioned:
Keep an extra bare seatpost around. Remove captains seatpost/saddle/stoker bar unit. Insert old seatpost.
Then you, or LBS, can clamp onto the extra bare seatpost, without fear of squeezing/denting/ruining
your tandem.
Keep an extra bare seatpost around. Remove captains seatpost/saddle/stoker bar unit. Insert old seatpost.
Then you, or LBS, can clamp onto the extra bare seatpost, without fear of squeezing/denting/ruining
your tandem.
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Similarly bad day: About 10 years ago returning from a race, I put my steel racing bike into a friend's well-used and trusted cartop rack with a downtube clamp. After 30 miles my downtube had squashed flat and the bike worked its way out, hitting the road at about 70mph. Thankfully no other traffic was around so no accident caused, but I did need a new downtube, paint, handlebars, saddle and a rear wheel true.
I should have had straps to hold the wheels onto the rack but didn't. Now I don't take any chances with any frame tube clamps on any of my bikes.
I should have had straps to hold the wheels onto the rack but didn't. Now I don't take any chances with any frame tube clamps on any of my bikes.
#7
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Bikes: Tandems - Trek 2000, Cannondale MT1000 Road - Trek 5700 MT - Bridgestone Zip
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Update: The frame has been replaced by the shop and we're back on the road.