So I find my tandem at a bike shop in UT. I'm in CO so it's not too far and the shipping is reasonable.
I talk to someone on Tuesday (a week ago) and I'm told the bike will be taken that night to the location they ship bikes from. They have 5 stores. I talk to people Wed, Thurs and Friday. Finally on SAT the bike has been moved to the Sunset store.
I get a call today that the bike is at the shipping location and how did I want to pay? I tell them I want to give a CC# and they say that they would prefer a money order or cashiers check. This would add DAYS to shipping. I finally get them to allow me to pay by credit card. I have to copy my DL, my credit card-both sides and fax it. After a few hours, they fax me a copy of the invoice to sign as well as the CC tape to sign and fax back.
The bike is $1899.99. Shipping is only $80 (taken apart and two boxes), but the charge on my card is $2103.49!!!! So I call and ask WTF and they are charging me tax! I'm not in the same state! They ship loads of bikes (they couldn't get the tandem to the shipping store on the right day because there were so many other bikes that they were shipping) but claim they always charge tax because 'there was no one there that could authorize him taking tax off'.
So I'm still getting a decent deal. $2100 for the bike, but I'm not buying anything from them again.
I was told the bike would ship tomorrow and that could get the bike to me by the weekend but I'm betting that it won't ship until Friday. . .