Originally Posted by merlinextraligh
The frame for our Co-Motion Robusta went to paint friday. Any idea how long from there to paint, cure, assemble, and ship? I'm getting anxious.
Actually, with Co-Motion it's paint, cure, ship and then your dealer does the final assembly. Well, there are a number of quality control checks and packing that between cure and ship, but you get the idea.
Seriously, unless something has changed, Co-Motion ships the frame unassembled in one box and all of the other components go into a second over-sized wheel box. This is one of the reasons that you want to make sure you have a really good dealer with some better than average mechanics, as they are the ones that do the assembly work.
As for calling Co-Motion too often, that's a personal matter. I try not to be a bother to the folks I do business with and will queue up a couple questions when time is not of the essence and then send off an Email with the expectation that they'll get back to me in a couple of days. If I get an answer sooner, that's gravy. However, if there's something that I need or want to know NOW, I pick up the phone and call. Also, I try to make a point of always talking to the same person and build on that relationship. Yeah, the customer's always right and we are writing the checks; however, I'd rather be the guy they don't mind shooting the breeze with instead of the one no one wants to talk to.