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  1. #1
    Senior Member ScottCarney's Avatar
    Join Date
    Jan 2010
    Location
    Champaign, IL
    My Bikes
    2010 Davinci JointVenture, 1994 Specialized Epic Comp, 2007 Steelhead custom road bike, Surly CrossCheck, 1999 Kona MuniMula MtB, Wife:Civia commuter, Steelhead custom road, 1993 Marin Mtb Extracycle , Kids:Trek tag-along, Jet20, Trek830
    Posts
    56
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    Kudos for da Vinci service

    I just wanted to put in a yet another good word for the fine folks at da Vinci. I bought a new Joint Venture a couple of hundred miles from home, brought it home and realize that I really wanted the three-hole stoker cranks. I was ready to just order them, but called just to see if they'd exchange them instead. Sure enough, provided they were not seriously marred (a reasonable condition), DV were happy to swap the crank arms. I realize this is not a surprise to the community, but I was just so very impressed with this level of service. I got my new cranks today.

  2. #2
    Senior Member zonatandem's Avatar
    Join Date
    Dec 2003
    Location
    Tucson, AZ
    My Bikes
    ariZona carbon fiber tandem & single
    Posts
    9,975
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    Never a run-around from the daVinci foks!

  3. #3
    Hej på dej!! Eurastus's Avatar
    Join Date
    Apr 2004
    Location
    Utah, USA
    My Bikes
    Ritchey Road Logic, Della Santa Corsa Speciale, Renn DeWitt Custom, da Vinci Joint Venture, Ritchey Comp All-Rounder, Rivendell A. Homer Hilsen, Crescent Professional
    Posts
    128
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    Todd is the best, no doubt.

    I'd buy another bike from them in a second. Only problem is that the one tandem I did buy from da Vinci will likely never wear out and never need to be replaced!
    '72 Crescent Professional 320 w/full Campy Record (Nostalgia bike)
    '90 Della Santa Corsa Speciale w/full Dura Ace 8 (Backup bike and Computrainer duty)
    '96 Ritchey Comp w/Suntour Superbe Pro and XC Pro MicroDrive (Great drop-bar all-rounder)
    '04 Ritchey Road Logic w/full Ritchey WCS & Campy Record 10 (Love this bike!!)
    '06 da Vinci JointVenture (Love the ICS, 12 tooth chainring, and all 40 gears!!)
    '06 Rivendell A. Homer Hilsen w/full Suntour XC Pro (Great for randonneuring and commuting)

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