I dropped off my Santana sovereign at a local bike shop here in Gainesville to have the shifting looked at and to have some new cranks installed. They chased the shifting problem around for a few weeks (weeks…) and finally replace the derailer, derailer hanger and replaced the chains at my request. Long story short, they called me last Friday that the bike is ready and I picked it up that night.
I haven’t taken the bike out of the suv yet from Friday (was visiting my fiancé in Miami for the weekend) and driving down the road this morning I see the bike in the rear view mirror and I see all this distortion in the top tube reflection. Its no longer round but has been squared off by the bike shops bike holder. I assume they held the bike off the ground while fixing the shifting and were really putting a lot of torque on the thing. Now my beautiful bike frame has a square section right behind my seat tube.
My question to you is what do I do now? Am I justified in being very upset? I take care of my things and would never have grabbed a bike in that place while working on it..... I feel like its common knowledge to leave the front wheel of a tandem on the ground and have the back wheel off the ground by clamping the seat tube.... am I wrong?