Everysingle time I have gone in there (Richardson) it's just the same ol thing.
-Every worker is too busy to come and help you.
-Can be very expensive
-Have expensive seatposts, and the ones that have my seatpost size (27.2), it;s either 20 dollars that will break, or 129.99.
-Don't even carry a 2.35-2.7 tube.
-It takes 7+minutes trying to checkout at the front counter.
-I get lost it's so big-JK.
I find Bicycles Plus at Snider Plaza has very intelligent workers who know what they're doing, and they're very helpful. Can be busy, but they still help. Prices are pretty good. They helped tremendously when my Bruiser broke in half. (Even the Flower Mound location is helpful)
The best I have been too is Bicycles INC at Harwood in bedford:
-Decent sized area
-Lots of bikes-and have heck of some deals on a lot of bikes!
-People always come up and ask if you need help.
-Super customer service, and will call you immedietly if something is wrong and works with one fantastically.
-Needed a helmet pronto for biking last last spring, guy stayed there for the whole time finding a helmet that fit (got a big head) and one that wasn't expensive. He found one, and just took 15% off the order when at the counter on top of the sale.
-Sell lots of items on hand...EX.-Their seatpost selection is at least twice of Bike Marts.
Horay for Bikes INC