IMPORTANT PUBLIC SERVICE ANNOUNCEMENT...
It has come to our attention in recent months that several serious problems have arisen with Rohloff Speedhubs (14 speed internal gearhubs). One problem in particular could be very dangerous to the rider and cause significant injury.
The problems riders have notified us of are:
1. The 8 hub cap torx bolts magically come undone on their own allowing bolts to be lost and gear oil to be sprayed everywhere - including on the brakes. This either seems to stem from faulty design or improper torque settings during manufacture. We suggest you contact your national cycling association and get them to encourage Rohloff to do a recall. Contact the International Cycling body at:
Union Cycliste Internationale
CH 1860 Aigle
Tel:+41 24 468 58 11
Fax:+41 24 468 58 12
2. Many riders have found it impossible to remove a worn out cog without either breaking their chain whips or breaking away the 4 aluminum tabs that the special Rohloff cog tool is supposed to lock onto. We suggest you send the hub into a Rohloff service centre to get them to undo it.
3. From time to time, riders have experienced a complete "freewheeling affect" while under power. This can only be explained as a very dangerous occurrence where the gears must momentarily disengage.
4. We have had many complaints of hubs being very "stiff" even when freewheeling. This has been explained as one of the axle bearings gets unseated in a fall or mishap and creates drag. There is a relatively simple fix to this which can be done with a mallet. Simply take the mallet and give the end of the axle a moderate tap. If that does not work, tap the other side of the axle.