I'm two for two with stitching coming undone on my Arkel panniers in less than a year. I really like the design and functionality of my panniers, and Arkel has excellent customer service, but I'm a bit disapointed with this.
The first one to have the stitching come undone, a Bug, I chaulked up to heavy use after about six months of commuting. The second, a Utility Basket, happened within the first month.
To their credit Arkel did pay for the repairs on the Bug, but it's a hassle to keep contacting them saying, "your products are falling apart again."
Is anyone else having this problem with Arkel? Is their quality control slipping?