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Old 04-11-06, 04:16 PM   #1
Lolly Pop
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I don't believe this! my new rack broke!

Got my new rack on the bike and I just noticed a hairline crack at the top on the piece closest to the seat stay -- a U shaped piece (upsidedown) that forms the front vertical strut of the rack.

It's a tubus logo so I guess I will just send it back. I am surprised though. I figured they were very solid.

The timing is not great, as I have a tour this weekend.

I used a cable tie to take the weight off the strut, hung between the two horizontal planes.

I won't put very much on the rear, so I expect it will be fine.

If it bothers me I will put my old rack back on.
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Old 04-11-06, 05:58 PM   #2
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Put your old rack on immediately... even when they are as good as the tubus, broken racks are never very solid... no matter how much duct tape you add to it!
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Old 04-11-06, 06:07 PM   #3
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Change it out immediately. You don't want something to bend, brake and wrap up a chain, foot or spoke at 20 mph.

Remember, there may be other cracks that can only be detected with magnaflux and UV light.
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Old 04-11-06, 06:35 PM   #4
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Yeah--change it out, its not safe!
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Old 04-11-06, 08:01 PM   #5
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That is really suprising for a Tubus, but any brand can have an occasional problem. Good thing you caught it. The way it was mounted, was it under tension or did everything line up properly?
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Old 04-12-06, 01:33 AM   #6
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Thanks everyone, I will change it.

The way it was mounted, it was all lined up nicely. Took a while fiddling with the sliders to get them just right. Had to modify an allen key (cut it down) to get it into the inside braze ons behind the seat post to tighten those bolts. Width wise, it was perfect.

Oh well, it will be much faster the next time I put it on!
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Old 04-12-06, 10:32 AM   #7
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Quote:
Originally Posted by Lolly Pop
Got my new rack on the bike and I just noticed a hairline crack at the top on the piece closest to the seat stay -- a U shaped piece (upsidedown) that forms the front vertical strut of the rack.

It's a tubus logo so I guess I will just send it back. I am surprised though. I figured they were very solid.
The timing is not great, as I have a tour this weekend.
If it bothers me I will put my old rack back on.

You might want to check out the Bruce Gordon Cycles racks. http://bgcycles.com/racks.html
Any questions - give me a call.
Regards,
Bruce Gordon
Bruce Gordon Cycles
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Old 04-12-06, 11:09 AM   #8
Lolly Pop
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Thanks for the link. I have heard those are quite good. Shipping to Europe would no doubt make the cost prohibitive however!

I am delighted to report that one short phone call later, St John Street Cycles have sent me a replacement rack. It will arrive tomorrow! How is that for customer service? I don't even have to ship the faulty rack back to them. I am very pleased.
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Old 04-12-06, 12:33 PM   #9
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That's because Tubus will replace racks without the broken rack being sent to them. I broke a Logo rack last year and contacted Tubus directly. Took some weeks but I got my new rack and still use my broken rack for commuting.

If you'd been changing racks I'd have suggested the new Thorn expedition rack that SJS sell. Rated to a very impressive 60kg (compared with the already impressive 40kg rating for the Logo).
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Old 04-12-06, 12:42 PM   #10
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Thanks. Shame there's no picture of it on their site!

I chose the Logo because I wanted a "two-tier" approach: the bottom horizontal for my panniers to hang on, and the top horizontal of the rack for my trunk bag. I am not keen on having to lift the panniers off to unfasten my trunk bag, which clips underneath the top shelf. It functions like a handlebar bag, with all my "going into the shop or cafe" stuff in it. The two-level design of the logo suits me very well.
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Old 04-14-06, 07:41 AM   #11
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Replacement Logo rack is on. New mudguard also installed. Looking forward to my trip. Time to start packing!
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