Advertise on Bikeforums.net



User Tag List

Results 1 to 21 of 21
  1. #1
    Senior Member
    Join Date
    Aug 2008
    Posts
    93
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Any experience with Jamis frame replacement? I've discovered a crack in my 08 Aurora

    Hi All,

    I took this week off to do a short summer tour and while preparing the bike, discovered a 3 CM crack in the seat tube where the seat stay is welded. The crack isn't in the weld, but about a 3rd of a CM over from it. More or less between the seat stay and the top tube.
    So that has pooched any chance of a tour on my holiday. I brought the bike back to the shop yesterday. I hope there won't be any hassles. They have to wait for the Jamis Rep to come by and inspect the frame. I can't imagine that it would not be accepted as needing replacement.
    Does anyone have any experience with Jamis for warranty frame replacement?

    Sorry...should have thought to take a picture, but didn't.

    Thanks for any info...

  2. #2
    Senior Member
    Join Date
    Jan 2008
    Location
    Panhandle of Texas
    My Bikes
    Broken Fuji Sundance 80's, Jamis Coda E, Surly LHT
    Posts
    111
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Jamis Coda Elite crack at carbon fork / drop out

    I have a Jamis Coda Elite with carbon fork. Its a 2007 model. Nice bike for around town/ commuting, and I've taken it on short tours pulling a trailer. Two years after purchase I noticed cracking all the way around where the carbon fork meet the left side drop out - braking side no less. The cracking is only on one side of the fork. The bike tech took photo's of it and sent them to Jamis who replied that the cracks were result of "filler" (bondo) that had let go. The filler is used to smooth out the transitions between the carbon fork and the aluminum drop outs. ??So I'm told. No replacement was "deemed" necessary as it didn't affect the saftey of the bike. I try not to think much about it - it looks bad.

    Jamis -1
    Mike-0

    I'm sure you'll have better luck as your cracking sounds more critical than mine. This cracking first appeared two years ago and has not changed significantly for the worse. BTW- the tech asked me if I was jumping off curbs. I was disappointed by that comment - I'm a 50 year old cyclist, I don't jump curbs, that's what all the handicap ramps are for, to avoid the need to jump off curbs. Right.
    Attached Images Attached Images
    Last edited by mrpincher; 08-01-10 at 07:21 PM. Reason: Add Photo's & correction

  3. #3
    Canadian Chick Aquakitty's Avatar
    Join Date
    Jun 2009
    Location
    BC, Canada
    My Bikes
    Lots
    Posts
    628
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    You could just rent a bike in the mean time. I recently rented a tandem (good idea for anyone considering one heh) because my spouse and I were "Tandem Curious" Was actually surprised at the selection of bikes for rent. Ya never know might find something.

  4. #4
    In the right lane gerv's Avatar
    Join Date
    Dec 2005
    Location
    Des Moines
    My Bikes
    1974 Huffy 3 speed
    Posts
    9,080
    Mentioned
    2 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by mrpincher View Post
    I have a Jamis Coda Elite with carbon fork. Its a 2007 model. Nice bike for around town/ commuting, and I've taken it on short tours pulling a trailer. Two years after purchase I noticed cracking all the way around where the carbon fork meet the left side drop out - braking side no less. The cracking is only on one side of the fork. The bike tech took photo's of it and sent them to Jamis who replied that the cracks were result of "filler" (bondo) that had let go. The filler is used to smooth out the transitions between the carbon fork and the aluminum drop outs. ??So I'm told. No replacement was "deemed" necessary as it didn't affect the saftey of the bike. I try not to think much about it - it looks bad.

    Jamis -1
    Mike-0

    I'm sure you'll have better luck as your cracking sounds more critical than mine. This cracking first appeared two years ago and has not changed significantly for the worse. BTW- the tech asked me if I was jumping off curbs. I was disappointed by that comment - I'm a 50 year old cyclist, I don't jump curbs, that's what all the handicap ramps are for, to avoid the need to jump off curbs. Right.
    I'd be tempted to look for another fork. My first thought would be something like a Surley *steel* fork for roughly $120.

  5. #5
    Senior Member
    Join Date
    Aug 2008
    Posts
    93
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Thanks Mike. I don't blame you for being nervous. Fork failure is no laughing matter. Keep an eye on it.

    I'll definitely post the final outcome.

  6. #6
    Senior Member
    Join Date
    Aug 2008
    Posts
    93
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Thanks Aquakitty. I'll look around...not sure I have the time to arrange the tour now.

    On your other note, I'm trying to get my wife to go for a tandem....good idea!

  7. #7
    Senior Member
    Join Date
    Jan 2008
    Location
    Panhandle of Texas
    My Bikes
    Broken Fuji Sundance 80's, Jamis Coda E, Surly LHT
    Posts
    111
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Gerv- Appreciate your concern - too bad the manufacturer doesn't see it that way. Given the way carbon is said to fail, suddenly and catastrophically. Maybe it's time I take it back to the dealer for a review. The shop owner was quite disturbed when he first looked at it. Wasn't til' he got off the phone with Jamis that he started casting blame at me. A new fork is definitely in my future - one way or another. I'll keep you all posted.

  8. #8
    Senior Member
    Join Date
    Oct 2007
    Location
    SW Ohio
    My Bikes
    Jamis Satellite; Ellsworth Scant
    Posts
    212
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    My wife bought a jamis satellite a few years ago. Within 3 months we noticed a tiny crack at the seat post weld. The bike shop sent a picture to Jamis and 2 weeks later we got a new Quest frame (thats the next better model and lighter).
    I have been searching for cracks on mine, but no such luck.
    Jamis Satellite 08.

  9. #9
    Senior Member
    Join Date
    Aug 2008
    Posts
    93
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Thanks Shmulb.

    Good luck to you...whatever that might mean.

  10. #10
    Senior Member
    Join Date
    Aug 2008
    Posts
    93
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Sent an email to Jamis and they responded the next business day telling me to deal with my dealer and they would work with the distributor.

    I hope everything goes OK. If all goes well, I can still get in a short tour in September.

  11. #11
    Senior Member
    Join Date
    Jun 2007
    Posts
    1,395
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    A few years ago I had a Jamis Quest that developed rust around the bb junctions. Jamis was very responsive and I ended up with a nicer Eclipse frame for a small upcharge.

  12. #12
    Senior Member
    Join Date
    Aug 2008
    Posts
    93
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Nice. If they offer me an Aurora Elite for an upcharge, I'd be OK with that. Probably be a few bucks with the required disk breaks, but it'd be a nice option.

  13. #13
    Senior Member
    Join Date
    Aug 2008
    Posts
    93
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Went by the shop today to see if there was any news. Nothing. They hadn't called Jamis yet. I'll have to stay on top of them.
    In any case, here's a pic of the crack. Sorry about the poor quality, but I only had my Blackberry with me at the shop.Frame crack..jpg

  14. #14
    Senior Member
    Join Date
    Jul 2007
    Location
    Seattle, Washington, USA
    My Bikes
    2009 Chris Boedeker custom, 1988 Tommasini Prestige, 2007 Bill Davidson custom, 1985 Univega Gran Turismo; 1988 Specialized Stumpjumper
    Posts
    6,920
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by IvanK- View Post
    They hadn't called Jamis yet.
    That sucks. Offer to dial the phone for them, and then hand them the phone.

    Better yet, send an email to Jamis, tell you them the dealer won't process a warranty claim for you, and ask them to call the dealer.

  15. #15
    Senior Member
    Join Date
    Aug 2008
    Posts
    93
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I agree it sucks, but I don't think they're being deliberately difficult. I think I just got lost in the shuffle.

    It's one of those times where I said to myself that I wouldn't bug or chase them. I'd give them a week and follow up. I should have bugged them.

    I'm sure they'll take care of it, I just wish they were more on the ball. I'm going to call them Monday afternoon to be sure it's under way.

    I did email Jamis and they responded the next business day telling me I had to deal with the shop who would register a claim through the distributor.

  16. #16
    Senior Member
    Join Date
    Aug 2008
    Posts
    93
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Good news: Looks like I'm getting a new frame! The shop told me it would be there in 7-10 days.

    I'll be glad to be able to ride again. Hopefully still get in a shourt tour before it gets too cool.

    If anything else of interest happens, I'll post again.

    The only thing I didn't mention earlier is that the shop is charging $180 to transfer over all the old hardware onto the new frame. Seems fair. That includes front & rear racks and various bit & pieces that were never standard with the bike.

  17. #17
    Senior Member
    Join Date
    Aug 2008
    Posts
    93
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Just under 2 months later, I've finally got my bike back.

    Part of the delay was that Jamis sent the distributor a new blue frame, but my old bike was bronze. Luckily, the guy in charge of warranty replacemets at the distributor had a head on his shoulders and realized that a bronze fork on a blue frame would look pretty fugly, so he got Jamis to sent the new fork, as well. Many thanks to RB Inc. (the distributor in Canada).

    I suppose I should also thank the LBS...the delay wan't their fault and they only charged me $100 for the complete rebuild.

    DSCF0211 (Large)..jpgSo....here she is. Nicer than the original, in my opinion.

  18. #18
    Senior Member
    Join Date
    Jun 2007
    Posts
    1,395
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Nice looking bike. Sounds like a fair charge for transferring your components.

  19. #19
    Senior Member skilsaw's Avatar
    Join Date
    Jul 2010
    Location
    Victoria, Canada
    My Bikes
    Cannondale t1, Koga-Miyata World Traveller
    Posts
    1,546
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Patience, politeness and persistence!
    You managed your problem admirably.

    12 years ago I had the weld between my chainstay and dropout break. The frame was 7 years old but Koga-Miyata had a lifetime guarantee on their frames. The dealer had a frame my size in stock. I swapped over the parts myself, and the dealer just charged me $25 to ship the broken frame back to Koga. A great deal.
    My son rides the bike now, and I just purchased a new Koga.
    The one who has the most bikes wins.

  20. #20
    Senior Member cyclist2000's Avatar
    Join Date
    Sep 2009
    Location
    Up
    My Bikes
    Masi (retired), Giant TCR, Eisentraut, Jamis Aurora Elite, Zullo (trainer bike), Cannondale, Stumpjumper, Waterford(N+1), Tern D8 (N+1)
    Posts
    2,791
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Glad to hear everything worked out, I also have a Jamis (aurora elite) for a year now, and no problems.
    I don't do vintage, I bought them new, rode them, kept them. Now they are just old bikes
    http://www.flickr.com/photos/bustercrb/sets/72157623483647522/

  21. #21
    Senior Member Deanster04's Avatar
    Join Date
    Dec 2005
    Location
    Boulder, Colorado
    My Bikes
    Cinelli Supercoursa 69, Ritchey Breakaway Cross, Mondonico Diamond Extra 05, Coors Light Greg Lemond (built by Scapin) 88, Scapin MTB, Stumpjumper 83, Specialized Stumpjumper M4, Lemond Poprad 2001
    Posts
    1,366
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Fork Crack?

    Quote Originally Posted by mrpincher View Post
    Gerv- Appreciate your concern - too bad the manufacturer doesn't see it that way. Given the way carbon is said to fail, suddenly and catastrophically. Maybe it's time I take it back to the dealer for a review. The shop owner was quite disturbed when he first looked at it. Wasn't til' he got off the phone with Jamis that he started casting blame at me. A new fork is definitely in my future - one way or another. I'll keep you all posted.
    I wouldn't worry about your fork. I have a Ritchey Breakaway Cross with a carbon fork. They didn't try and use bondo then paint around where the Al drop out meets the carbon leg like they did on your bike. The carbon isn't "cracked" but, there is a distinct joint line and that is just the way it is constructed. Jamis' explaination sounds reasonable. The dropout goes a fairways up into the leg and is glued securely.
    The fork is in compression when your riding it and the drop out isn't going anywhere. Just check it for "looseness" and if you see the dropout is not glued in tight they you have a ligit complaint. The suggestion for a steel fork isn't a bad one if you plan on riding with front Panniers. I purchased a surly cross check fork for loaded touring but, I still use the carbon fork for most of my off road riding. I am 200 lbs and ride some pretty rough roads and single tracks with no worries (I do periodically check the Al dropouts just to be safe). I toured in the Alps last summer with the carbon fork...no problems.
    The frame crack should be replaced...stress cracks in an Al frame are no joke.
    Last edited by Deanster04; 09-29-10 at 10:59 AM. Reason: addition for clarification

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •