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Thread: Kudos to FSA!

  1. #1
    Legend in my own bedroom TheRobbStory's Avatar
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    Kudos to FSA!

    I've been running a set of FSA Vigorelli cranks for about a year now. A few weeks ago I noticed a slight pop when first applying pressure on the cranks. I wrote to FSA, sent them the crankset, and now they're shipping me out a brand new set of Carbon Pro cranks!

    Excellent customer service from FSA!

  2. #2
    Senior Member Briareos's Avatar
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    I LOVE the look of those cranks! The solid carbon spider is soooo dreamy!

  3. #3
    Senior Member CafeRacer's Avatar
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    Its nice that FSA can call customers back, but not they're dealers who spend thousands of dollars per year.

    FSA stays off my bikes.

  4. #4
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    The cranks shouldn't have had the issue in the first place....

  5. #5
    Senior Member
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    a friend of mine had the same problem with his vigorelli crankset. FSA has just been ignoring him, as far as i know. I have a feeling that that's a rather prevalent problem with those cranks.

  6. #6
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    Quote Originally Posted by TheRobbStory
    I've been running a set of FSA Vigorelli cranks for about a year now. A few weeks ago I noticed a slight pop when first applying pressure on the cranks. I wrote to FSA, sent them the crankset, and now they're shipping me out a brand new set of Carbon Pro cranks!

    Excellent customer service from FSA!
    Lucky Redneck!!!!

  7. #7
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    Yeah those cranks were discontinued because they were pieces of crap and had tons of problems.

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