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Old 01-19-08, 08:55 AM   #1
arpeggio42
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jejames cycles website anybody bought from them?

I've been thinking of buying from them via web BUT;
Tried contacting them via email a number of times and it just bounces back (on 2 different mail accounts).
Phone just rings and rings and rings.
Does give me the greatest faith...if something is wrong with my purchase it could turn out to be a nightmare!
Anybody dealt with them via the web?
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Old 01-19-08, 09:13 AM   #2
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I've used Wiggle successfully but I much prefer actually going into a decent bike shop (NOT evans) - I may buy more than I need but at least I can check the item for form, fit and function before I part with the hard earned clams.

Try "another cycling forum", ctc forum, cyclechat or bikeradar for reviews of jejames - they're not all as friendly, populous and comprehensive as this forum but they are UK specific.
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Old 01-19-08, 09:50 AM   #3
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Both web and in store...

Just bought my new bike from J E James, the staff are really knowledgeable and helpful, I had a problem with a light I got from them, I returned it and got a new one back within 4 working days!

Nearly always get through on one of these numbers

01709 538374 - Mail Order Hotline
01709 538378 - Road Bike Dept
01709 538375 - Workshop Cycles

Although when I actually went in person I saw how busy they were!!
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Old 01-19-08, 02:23 PM   #4
arpeggio42
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ok-might try them again via phone
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Old 01-22-08, 05:17 AM   #5
arpeggio42
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apparently they're in the process of changing email servers-hence it being crap, they assured the website was under a different server.
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Old 06-14-09, 06:42 PM   #6
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i bought a complete super record 11 (minus front mech) from them, they knocked me 100 off the groupset price) which arrived very quickly well packed etc, and i also went into their shop, which is full of goodies. the guys there are very helpful, true yorkshire folk like!

Needless to say i would and do shop there again.......
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Old 06-17-09, 07:00 PM   #7
Matt Gaunt
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Can't remember exactly what I've had from there but it's been a good service each time.
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