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Thread: Norco Let down

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    Fab50 longwave's Avatar
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    Norco Let down

    Hi

    Okay here's a bit of rant.

    Bought a brand new Norco kwest touring bike. Outfitted with Shimano lx gearing and bontrager wheels. Bar end shifters 3 bottle mounts. etc. Have enjoyed this bike so far except for one extremely annoying (for me) problem. This bike has two mounting pegs for an air pump on the bottom side of the top tube. Great. It's really the only place to mount a Full sized pump. The distance between the two pegs calls for a 380 mm or 15" peg mounted pump. Guess what? Not one manufacturer makes this kind of pump in North America. Zefal is the only manufacturer that makes this kind of pump as far as I have sourced. The Zefal 800 380 mm peg mounted model or the tornade 380 would be perfect but of course no distributors here carry them. How typical. Not one distributor in North America carries the correct model and furthermore will not even bother to order just one of these pumps. Okay Norco why design a bike for this market with peg mounts that no manufacturers of pumps here make? I phoned Norco's head office in Port Coquilam and got some flunky that could care less and had no answers or offered any kind of help. To top it all off Norco's 2010 model called the "Fraser" has the same top tube peg mounts. Are these people dim or what?
    Yes I know I could purchase a bottle cage mount mini pump but for heaven's sake why should I have to do that with two perfectly usable peg mounts right there on the top tube? Am in the process of asking a uk bike dealer if he will order this pump for me and am waiting for a response. Anyone else run into a dumb design flaw on their bike? What to do?

    Regards,
    Greg T
    Be high on life and nothing else.

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    Senior Member ijgrant's Avatar
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    Norco (And It's brands, like Axiom) have terrible customer support (lack of contact information, very long waits for e-ail), and some pretty unusable products.

    I had an Axiom rack, and the stays were curved in such a way that prevented any sort of pannier from mounting properly. When I lost a single pannier on a trip, and contacted them so see if I could buy a single one, they told me to visit my LBS, but all 3 shops I visited told me that Norco will not let them order just one. I even had one of the shops call Norco, and the guy flat out said "We aren't going to ship you one pannier, just sell him another set"

    My front racks will not fit my bike, and I had to use different ones. Their explanation was "your bike must have an uncommon design" I own a Surly LHT.

    My final issue was my Norco bicycle. I Bought a mountain bike a few years back. I paid a fair amount for it ($550+) The hubs were no-name freewheels, and My axle broke 3 times on them. It seams to me that at that price point, Using freehubs would make sense.

    The real issue is that Norco dominates the distribution of parts in most shops. It's nearly impossible to find any alternative brands, at least in my city.
    Last edited by ijgrant; 09-28-09 at 10:48 AM.

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    Fab50 longwave's Avatar
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    Quote Originally Posted by ijgrant View Post
    Norco (And It's brands, like Axiom) have terrible customer support (lack of contact information, very long waits for e-ail), and some pretty unusable products.

    I had an Axiom rack, and the stays were curved in such a way that prevented any sort of pannier from mounting properly. When I lost a single pannier on a trip, and contacted them so see if I could buy a single one, they told me to visit my LBS, but all 3 shops I visited told me that Norco will not let them order just one. I even had one of the shops call Norco, and the guy flat out said "We aren't going to ship you one pannier, just sell him another set"

    My front racks will not fit my bike, and I had to use different ones. Their explanation was "your bike must have an uncommon design" I own a Surly LHT.

    My final issue was my Norco bicycle. I Bought a mountain bike a few years back. I paid a fair amount for it ($550+) The hubs were no-name freewheels, and My axle broke 3 times on them. It seams to me that at that price point, Using freehubs would make sense.

    The real issue is that Norco dominates the distribution of parts in most shops. It's nearly impossible to find any alternative brands, at least in my city.

    Hi:

    Reading your post raised my blood pressure. I just don't like that kind of tactic by any manufacturer. I'm going to source my bike related stuff very carefully from now on and Norco/Axiom is on my "don't buy" list.

    Your Surly is a lovely bike. Many on this forum have one. Seems to be the bike of choice for fully loaded distance touring.

    Cheers,
    GregT
    Be high on life and nothing else.

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    As far as the pump problem; I've exprienced a similar one long ago actually with a Zefal. At the time it was the dominant brand so I had to rig it other in ways. The Co. no longer has a strong presence in the US or Canada. Since then I carry a mini- pump, it works better than my old Zefel. For what ever reason you would rather a frame mounted pump... well that's valid. You may want to investigate a Topeak Morph, it may suit. It seems this model is versatile from what I've recently read here and based on its appearance, I don't know.
    Pertaining to your and longwave's concerns pertaining to Norco at large is another subject. It's not my style to bash Co.s ... particular models.. yes.. not the entire Co. Norco has a strong presence in Canada it seems. Over the past two years in and out here at the Forums, I've read several complaints about that Co. Nothing really serious but annoyances. Two instances involved wheel failure. I haven't followed such matters closely. Maybe it's all on account of them dominating certain markets. You're not alone.
    Coming from an automotive backround, I've more than noticed different approaches taken by different auto manufacturers. These brands of cars exist world wide and all of them are popular and succesfull. The level of service exacted from a corperate level varies greatly. Not simply in protocal but prevailing attitude. Indeed, the entire customer service profiles are quite different which may or maynot be reflected on the dealer level. You can try to guess which ones are better and which are worse. If you do, it might not be with a high degree of accuracy. I won't mention the worst ones but each time I heard stories I thought to myself " typical". Yet, these co.s and there way of operating still prevails.

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    Senior Member ijgrant's Avatar
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    Continuing the story of my Pannier, I finally contacted Axiom through their we contact form (Both Norco and Axiom have no direct e-mail, phone or other contact information.) I told them that I was "very disappointed in the complete lack of service, and the long wait time for replies."
    I sent this 3 months ago, and I haven't heard any sort of reply.

  6. #6
    Dharma Dog lhbernhardt's Avatar
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    If there are two pump pegs mounted underneath the top tube, can you just cut off the back peg? This would allow you to use a slightly longer pump, with the front end in the remaining peg and the back pushed against the seat lug. This might give you a wider choice of pumps.

    I have always disliked Norco, and the stories here corroborate my dislike. When I was temporarily unemployed, I worked at a bike shop for a few months and got a close look at various products. I thought the Axiom stuff was quite cheaply made, especially the gloves. The gloves sold by MEC or by REI in Seattle at the same price point or less are so much better constructed. I feel that Norco is foremost a marketing company that happens to sell bicycles. They could sell anything else and I'm sure it would make no difference to them; they just happened to choose bicycles. They seem to lack passion or understanding of cycling. You look at most European bike makers, and they were started up by former professinal racing cyclists. Where are the former racers at Norco? I don't think it's a company made up of cyclists. They've had it too easy in the rather uncompetitive Canadian bicycle market, protected for years by high tariff barriers and dominated by a handful of Quebec companies and Norco. Back in the late 70's, when Italian bikes were becoming popular, the Norco execs got together and brainstormed and came up with a road bike called the "Fiori." (Flowers in Italian.) Needless to say, it was made nowhere near Italy.

    When I first started racing in BC back in the early 70's, Norco had a "racing team." It was dominated by old farts from "the Old Country," and they were a very arrogant bunch, typical Englishmen in "the colonies," which was still their relationship with Canada at that time. I'm glad things have changed a lot since then. They were a pretty lousy team anyway. Anyway, I have never bought a Norco bike and never will.

    - Luis

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    Fab50 longwave's Avatar
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    Quote Originally Posted by lhbernhardt View Post
    If there are two pump pegs mounted underneath the top tube, can you just cut off the back peg? This would allow you to use a slightly longer pump, with the front end in the remaining peg and the back pushed against the seat lug. This might give you a wider choice of pumps.

    I have always disliked Norco, and the stories here corroborate my dislike. When I was temporarily unemployed, I worked at a bike shop for a few months and got a close look at various products. I thought the Axiom stuff was quite cheaply made, especially the gloves. The gloves sold by MEC or by REI in Seattle at the same price point or less are so much better constructed. I feel that Norco is foremost a marketing company that happens to sell bicycles. They could sell anything else and I'm sure it would make no difference to them; they just happened to choose bicycles. They seem to lack passion or understanding of cycling. You look at most European bike makers, and they were started up by former professinal racing cyclists. Where are the former racers at Norco? I don't think it's a company made up of cyclists. They've had it too easy in the rather uncompetitive Canadian bicycle market, protected for years by high tariff barriers and dominated by a handful of Quebec companies and Norco. Back in the late 70's, when Italian bikes were becoming popular, the Norco execs got together and brainstormed and came up with a road bike called the "Fiori." (Flowers in Italian.) Needless to say, it was made nowhere near Italy.

    When I first started racing in BC back in the early 70's, Norco had a "racing team." It was dominated by old farts from "the Old Country," and they were a very arrogant bunch, typical Englishmen in "the colonies," which was still their relationship with Canada at that time. I'm glad things have changed a lot since then. They were a pretty lousy team anyway. Anyway, I have never bought a Norco bike and never will.

    - Luis
    Hi Luis:

    I have no defense other than ignorance. I will never buy another Norco product. As for sawing off the rearmost peg. Yes I could do that. My concern is matching up the paint. This bike is brand new. Why should I have to saw off the peg when it would be so much easier for Norco to stock accessories that fit their ###%$% bikes! I had no idea at the time of purchase that I'd be unable to source a pump anywhere in North America. I find this absolutely rediculous. Way to go Norco....NOT.

    I think Norco's arrogance is going to jump up and bite them in the `nads. With the rapid increase of internet sales consumers are starting to realize the lack of choice Canadian LBS's are offering. The only way they can sell anything is to mark up the item 30 to 40 percent above the same product sold in the US. That is clearly not acceptable. That is why I support MEC if for no other reason than to offer a little competition. I hope LBS's learn quickly and tell Norco "no thanks". We can always dream.

    I have solved the pump issue by purchasing a Topeak Road Morph which fits in between the two pegs. Not an elegant solution but it's one that works and the pump really does the job well.

    Cheers
    GregT
    Be high on life and nothing else.

  8. #8
    Hooligan Abneycat's Avatar
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    If you wish to have a frame mounted pump, I can look in the back of my shop and see if we have any in the length you want. The Road Morph is a very good pump in its own right though, one of my favourites - also, distributed by Norco, heh.

    I wish to state a few things, from the perspective of a bike shop:

    1. Shop inventory is primarily obtained one of two ways. One way is through mass distributors, of which there are only a handful of common choices in Canada. The other is through independent sourcing, which makes little sense to many shops who are carrying goods outside of their primary focus as an afterthought.

    Many shops independently source the bikes and accessories they are specifically interested in carrying, and then supplement through mass catalogue offerings. There are very FEW shops out there who consistently go out of their way to distribute things which are severely out of the norm.

    Thusly, the distributors.. Norco is extremely easy to deal with. They have a very small minimum order, free shipping at a low pricepoint, excellent delivery times, an online website that makes ordering extremely easy, and if you're a shop, you CAN get in touch with them RIGHT AWAY.

    Contrastingly, some others are not very easy. I have dealt with QBP, Orange Supply, and Asama, none of which are really anywhere near the level of convenience that Norco provides.

    Compounded with the fact that a shop can practically operate out of the Norco book, its not particularly surprising that they are "everywhere".

    Norco does not cater to specialty needs. Frame pumps are certainly non-standard equipment for modern bicycles out of North America, and its no surprise that nobody is stocking or supporting them - they're out of favour. Its odd to me that the Kwest would come with frame pegs at all, given the status quo of design.

    Additionally, they are not a service retailer. Regarding the pannier, if they don't stock it, they will not bend things to make it work. I used to get in bikes that had the odd fork damage or other component get bumped up in transport. Rather than Norco providing us with replacement forks, they would simply get us to send the whole bike back. They didn't carry the forks on many of the bicycles to begin with. While this was a point of irritation for me personally, its simply the nature of their business. They are distributing packaged goods, not cooking in-home gourmet meals.

    I personally do not see the problem, in regards to the Kwest. The standard is modern mini / small pumps and co2 cartridges. They included something so that you could take advantage of an older system if you happened to own it. I believe it is intended to be a convenience for owners of such pumps rather than an incentive for people to hunt around for old style equipment.

    Its unfortunate that you haven't had a good experience with Norco.

    And yes, in my opinion, the Axiom racks and bags are pretty junky as well. But in all honesty, most racks and bags at a value price point are junk in general.

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    Fab50 longwave's Avatar
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    Quote Originally Posted by Abneycat View Post
    If you wish to have a frame mounted pump, I can look in the back of my shop and see if we have any in the length you want. The Road Morph is a very good pump in its own right though, one of my favourites - also, distributed by Norco, heh.

    I wish to state a few things, from the perspective of a bike shop:

    1. Shop inventory is primarily obtained one of two ways. One way is through mass distributors, of which there are only a handful of common choices in Canada. The other is through independent sourcing, which makes little sense to many shops who are carrying goods outside of their primary focus as an afterthought.

    Many shops independently source the bikes and accessories they are specifically interested in carrying, and then supplement through mass catalogue offerings. There are very FEW shops out there who consistently go out of their way to distribute things which are severely out of the norm.

    Thusly, the distributors.. Norco is extremely easy to deal with. They have a very small minimum order, free shipping at a low pricepoint, excellent delivery times, an online website that makes ordering extremely easy, and if you're a shop, you CAN get in touch with them RIGHT AWAY.

    Contrastingly, some others are not very easy. I have dealt with QBP, Orange Supply, and Asama, none of which are really anywhere near the level of convenience that Norco provides.

    Compounded with the fact that a shop can practically operate out of the Norco book, its not particularly surprising that they are "everywhere".

    Norco does not cater to specialty needs. Frame pumps are certainly non-standard equipment for modern bicycles out of North America, and its no surprise that nobody is stocking or supporting them - they're out of favour. Its odd to me that the Kwest would come with frame pegs at all, given the status quo of design.

    Additionally, they are not a service retailer. Regarding the pannier, if they don't stock it, they will not bend things to make it work. I used to get in bikes that had the odd fork damage or other component get bumped up in transport. Rather than Norco providing us with replacement forks, they would simply get us to send the whole bike back. They didn't carry the forks on many of the bicycles to begin with. While this was a point of irritation for me personally, its simply the nature of their business. They are distributing packaged goods, not cooking in-home gourmet meals.

    I personally do not see the problem, in regards to the Kwest. The standard is modern mini / small pumps and co2 cartridges. They included something so that you could take advantage of an older system if you happened to own it. I believe it is intended to be a convenience for owners of such pumps rather than an incentive for people to hunt around for old style equipment.

    Its unfortunate that you haven't had a good experience with Norco.

    And yes, in my opinion, the Axiom racks and bags are pretty junky as well. But in all honesty, most racks and bags at a value price point are junk in general.
    Thank-you for taking the time to reply. I cannot however agree with your arguments. Yes Norco is easy for the LBS's to deal with. That's why so many bike retailers stock their junk. My point remains that little choice is offered the consumer as a result. What if you don't like what Norco stocks? As you say Axiom panniers are garbage...at any price point. My local LBS stocks only that brand. So..the consumer gets screwed again. For me a LBS that goes the extra mile by stocking quality items and provides good after sales support is going to be the one that gets my business. I'm tired of this one size fits all mentality. I stand by my original statement. If you are going to put pump pegs on a bike and it's brand new then make sure accessories are available to fit it otherwise don't include them. Norco just looks rediculous as a result. I will never by another Norco product if I can help it. Looks like it's MEC, REI or the internet from now on. As a general rule I find that most bike shops don't stock much touring gear. What they do have is cheap and inadequate for all but the mildest useage. Oh well I'm sure I can find a retailer that caters to my taste in bike and gear, it's just most likely going to be outside of Canada.

    Regards,
    GregT
    Be high on life and nothing else.

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    Pro Paper Plane Pilot wunderkind's Avatar
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    Quote Originally Posted by longwave View Post
    Thank-you for taking the time to reply. I cannot however agree with your arguments. Yes Norco is easy for the LBS's to deal with. That's why so many bike retailers stock their junk. My point remains that little choice is offered the consumer as a result. What if you don't like what Norco stocks? As you say Axiom panniers are garbage...at any price point. My local LBS stocks only that brand. So..the consumer gets screwed again. For me a LBS that goes the extra mile by stocking quality items and provides good after sales support is going to be the one that gets my business. I'm tired of this one size fits all mentality. I stand by my original statement. If you are going to put pump pegs on a bike and it's brand new then make sure accessories are available to fit it otherwise don't include them. Norco just looks rediculous as a result. I will never by another Norco product if I can help it. Looks like it's MEC, REI or the internet from now on. As a general rule I find that most bike shops don't stock much touring gear. What they do have is cheap and inadequate for all but the mildest useage. Oh well I'm sure I can find a retailer that caters to my taste in bike and gear, it's just most likely going to be outside of Canada.

    Regards,
    GregT
    Why the hate on Norco? They've been around a while and surely if Norco makes 'junk' then their sales will show. Trek and Cannondales are also large makers too. I am sure every brand has their good and bad products.
    Say if you have a persistent seating position with a Honda Accord, do you really think Honda should build a customized seat to fit you? Likely not. Does it mean Honda is junk? I doubt it as sales and perceptions on this brand is on the up and up.
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    Hooligan Abneycat's Avatar
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    Quote Originally Posted by longwave View Post
    Thank-you for taking the time to reply. I cannot however agree with your arguments. Yes Norco is easy for the LBS's to deal with. That's why so many bike retailers stock their junk. My point remains that little choice is offered the consumer as a result. What if you don't like what Norco stocks? As you say Axiom panniers are garbage...at any price point. My local LBS stocks only that brand. So..the consumer gets screwed again. For me a LBS that goes the extra mile by stocking quality items and provides good after sales support is going to be the one that gets my business. I'm tired of this one size fits all mentality. I stand by my original statement. If you are going to put pump pegs on a bike and it's brand new then make sure accessories are available to fit it otherwise don't include them. Norco just looks rediculous as a result. I will never by another Norco product if I can help it. Looks like it's MEC, REI or the internet from now on. As a general rule I find that most bike shops don't stock much touring gear. What they do have is cheap and inadequate for all but the mildest useage. Oh well I'm sure I can find a retailer that caters to my taste in bike and gear, it's just most likely going to be outside of Canada.

    Regards,
    GregT
    I believe that if you are having a problem with only being able to access Norco's offerings through your LBS, that is a problem of the LBS in itself. Many bicycle shops are like that, its simply a fact. And it is also the reason that many people such as yourself who have interests in niche products are looking to sources outside the primary bicycle retail industry such as MEC and the internet in order to have their needs met. There are a few discussion threads on this subject in this particular sub forum that are quite busy right now, in fact. Some people feel that businesses such as MEC are encroaching on the LBS and threatening their security, whereas others simply feel that the LBS just isn't keeping up with people's needs or interests and deserves what it is getting.

    However, as a counter point: For every person interested in relatively niche products such as high end panniers or racks like Ortlieb or Tubus, there are going to be a larger number of people whom are looking to simply buy the newest aluminum mountain bike or road bike, pick up some generic accessories, and do their thing. Touring gear is a smaller niche market, and many shops simply don't want to take the time to independently source out suppliers for specialty name brands one by one, given the lower reward comparative to simply having a couple of catalogues and some big name bikes.

    As you are shopping in a niche market, you need to find a niche shop. Most bike shops aren't big enough that they are carrying everything in great detail, most find their specialty and focus on it. Those that don't, are simply bicycle "convenience stores", much how Norco is the perfect catalogue to compliment that.

    As for their product, even when you DO find a specialty shop, you are quite often supporting Norco with component purchases outside of the Axiom line. They carry a very wide selection, much wider than simply the Axiom line itself. Quality items, things like Topeak Road Morph you ordered are Norco catalogue items. You may have supported Norco with that purchase.

    Again, the frame pegs were likely just a convenience for owners of frame pumps to begin with. I would like to note that they DID include a feature for a pump that accessories are widely available for - the bottle cage mountings you'll attach your mini-pump mount to.

  12. #12
    Fab50 longwave's Avatar
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    Quote Originally Posted by wunderkind View Post
    Why the hate on Norco? They've been around a while and surely if Norco makes 'junk' then their sales will show. Trek and Cannondales are also large makers too. I am sure every brand has their good and bad products.
    Say if you have a persistent seating position with a Honda Accord, do you really think Honda should build a customized seat to fit you? Likely not. Does it mean Honda is junk? I doubt it as sales and perceptions on this brand is on the up and up.
    Calm down friend. Go for a ride round the block.
    Read the post again. LACK OF CHOICE. LOW QUALITY. Do I need more reasons?
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    Pro Paper Plane Pilot wunderkind's Avatar
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    Lack of choice? I think Norco offers as much if not more than the major brands out there like Trek or Cannondale. Certainly more than Kona or Devinci or Gary Fisher. Can't speak of quality. I think you get what you pay for. It's basically bike frame and attach various quality parts from Shimano, Truvativ, Suntour, Mavic, Alex etc etc etc.... And i think at the end of the day, most consumer frames are made in Taiwan anyways. hahahaha....
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    Fab50 longwave's Avatar
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    You think Touring bikes and accessories are a niche market? I guess that attitude is prevalent at my local bike shop as well. By the time I'm done I guess I'll have about 3 grand invested in my bike and gear. Guess that's to small for my local bike shop. What a joke.

    Cheers.
    Be high on life and nothing else.

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    Fab50 longwave's Avatar
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    Hi:

    I'm not just talking about bikes (although Norco can't hold a candle to either brands you mention) but the accessories that cyclists mount to their touring bikes. Norco stocks ONE brand: Axiom...and it's junk. Read the whole thread. Others say the same thing.

    I routinely order products over the internet because I know my LBS is just a robotic unresponsive slave to Norco's easy ordering system. If you want a plane Jane vanilla bike Norco is fine. If you want anything in the touring realm...look elsewhere.

    Cheers.
    Be high on life and nothing else.

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    Hooligan Abneycat's Avatar
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    Norco does not stock ONE brand, Axiom. I'm sorry to say that information is incorrect.

    Norco carries many, many brands.

    Brands with lots of weight behind the name, like Shimano, SRAM, Ritchey, DT Swiss, Brooks.. I could go on quite a long time.

    Touring bikes being a niche market is not part of MY attitude, it is a fact of the market. Take some time to look at the fact of the matter. Shops are stocking Mountain and Road bicycles made for sport and racing at a rate FAR greater than they are carrying touring specific bicycles. Large manufacturers (Kona as an example) have big bike lineups with ONE touring offering. Two if you count that the Ute could be toured on, although it is marketed as a utility bike. Activity on the Touring forum is less than half the mountain biking forum, and roughly 1/12th the road biking forum - and a lot of the MTB crew goes to MTBR instead of Bikeforums. (According to the stats, MTBR has roughly twice the active members Bikeforums does, and its a forum dedicated just to mountain biking!)

    Yes, touring is a smaller market. The amount of tourers is quite small compared to the amount of people interested in using their road and mountain bikes for sport, recreation, and competition. And they can carry $3,000 touring bicycles for you, or carry a $3,000 XC MTB with that same cash and have it push off the floor much faster.

    The accessories that Norco is selling under the Axiom lineup, as you said, are not good for touring, and are pretty mediocre in general. However, these kinds of bags are sold FAR more to commuters than tourers, who often have much lower demands on how exquisite their equipment is.

    If you want a plane Jane vanilla bike Norco is fine. If you want anything in the touring realm...look elsewhere.
    This is true. This is also the same story with most other big name manufacturers who produce touring bikes. They put together a bicycle that carries the basic functions tourers want, and call it that. Many big name manufacturers don't even have touring bikes anymore. The market has some excellent smaller producers though, who do great bicycles.

    I have empathy for your situation though, being a bike tourer myself. I ordered a Bike Friday and brought in some Carradice bags from the UK, because the equipment readily available locally is a disappointment to behold.

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    Pro Paper Plane Pilot wunderkind's Avatar
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    Longwave sounds like one of those guys that likes to play golf games on internet, bought a Tiger Woods Tour by EA. Turns out that it is a horrible game and proceeds to trash EA for making crappy video games. Like Norco, EA makes and publishes lots of games which are developed by different companies. Some good some bad. And like the Touring market, golf video game is a niche market. Atleast Tiger Woods Tour doesn't share components from the parts bin.
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    Fab50 longwave's Avatar
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    Quote Originally Posted by wunderkind View Post
    Longwave sounds like one of those guys that likes to play golf games on internet, bought a Tiger Woods Tour by EA. Turns out that it is a horrible game and proceeds to trash EA for making crappy video games. Like Norco, EA makes and publishes lots of games which are developed by different companies. Some good some bad. And like the Touring market, golf video game is a niche market. Atleast Tiger Woods Tour doesn't share components from the parts bin.
    Your poor analogy couldn't be further from the truth. With your rather pathetic attitude you'd make a great Norco employee. Clueless and disinterested.

    I have recieved great customer service from EA in the past. And that for a product that is a fraction of the cost of a Norco touring bike. Go figure.
    Last edited by longwave; 11-30-09 at 02:19 PM. Reason: Poor sentence construction
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    Pro Paper Plane Pilot wunderkind's Avatar
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    Quote Originally Posted by longwave View Post
    Your poor analogy couldn't be further from the truth. With your rather pathetic attitude you'd make a great Norco employee. Clueless and disinterested.
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  20. #20
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    Quote Originally Posted by ijgrant View Post
    My final issue was my Norco bicycle. I Bought a mountain bike a few years back. I paid a fair amount for it ($550+) The hubs were no-name freewheels, and My axle broke 3 times on them. It seams to me that at that price point, Using freehubs would make sense
    $550 is nowhere close to beingn "a fair amount". $550 CAD is entry level (literally, entry level hybrid).
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    Fab50 longwave's Avatar
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    Quote Originally Posted by operator View Post
    $550 is nowhere close to beingn "a fair amount". $550 CAD is entry level (literally, entry level hybrid).
    That's odd. Trek makes a hybrid for that price that is actually pretty nicely equipped. Should entry level bikes be junk? No I think not. They should work without breaking down. Don't you agree?
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