A story and a question
#1
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A story and a question
Today I went out for a ride, and severely underestimated the temperature and wind chill, the temperature was 28, with 10 mph headwind and I was dressed for 40 degrees or so. I actually started out too hot. I was grinding along, and about 10 miles from anywhere I started getting the early signs of hypothermia. 30 minutes or so later I stumbled into my favorite bike shop (the closest place I could stop) a few minutes before closing, and the owner (who offered me a job yesterday) dropped everything to help me get warm, gave me a change of clothes, and drove me home. I'm convinced he saved my life. My question now is, what should I do for the guy? He not only helped me get warm and back to reality, but took time out of his life to make sure I got home. That's way beyond what I expect from the best shop I could imagine. I should at least send a card or something right? What would you do?
Last edited by CafeVelo; 03-28-15 at 03:43 PM.
#2
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A card or handwritten letter for sure. Beyond that I'm not.
I got in over my head one year and survived 43 out of a 60 miler when my butt said I was done. The group dropped me in a business park under a tree and one of them went home, got his pov, and sagged me back to my house.
The opportunity to repay him hasn't arrived yet.
I got in over my head one year and survived 43 out of a 60 miler when my butt said I was done. The group dropped me in a business park under a tree and one of them went home, got his pov, and sagged me back to my house.
The opportunity to repay him hasn't arrived yet.
#3
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Sounds to me that for a start that you need to buy some cold weather riding gear from him.
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I think a nice letter would be a good start, something he could display at the shop if he wanted to. Then something else, not sure what. Gift certificate to a really nice place to eat? Does the shop have an internet presence? Maybe a digital letter for them to post?
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Thanks for the replies. I'm definitely going to send some kind of thank you letter. I wasn't expecting that much help, I just knew I could warm up there. What they did was way beyond the call, and really nice of them.
#6
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Public thank you?
Today I went out for a ride, and severely underestimated the temperature and wind chill, the temperature was 28, with 10 mph headwind and I was dressed for 40 degrees or so. I actually started out too hot. I was grinding along, and about 10 miles from anywhere I started getting the early signs of hypothermia. 30 minutes or so later I stumbled into my favorite bike shop (the closest place I could stop) a few minutes before closing, and the owner (who offered me a job yesterday) dropped everything to help me get warm, gave me a change of clothes, and drove me home. I'm convinced he saved my life. My question now is, what should I do for the guy? He not only helped me get warm and back to reality, but took time out of his life to make sure I got home. That's way beyond what I expect from the best shop I could imagine. I should at least send a card or something right? What would you do?
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Without getting into particulars, I had a similar situation when I was able to help a person who had a heart attack. He was part of a group I was in charge of and I was able to get help quickly and stayed with his wife at the hospital until he was stabilized. When he recovered he wrote a letter to the editor of the local newspaper thanking me and the company at which I worked for our help and concern. A public thank you like that was much appreciated by me and my boss and I'm sure your LBS would appreciate a similiar gesture!
#8
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I heard, "I saw your name in the newspaper" from my friends for the next 3 weeks. I'm sure the LBS would appreciate your testimonial because you can't buy advertising like that!
By the way, I see your dog likes to ride too! Lucky dog is my bike buddy but only when the temp is +50. At 14 he's not quite the outdoors "man" he used to be!
By the way, I see your dog likes to ride too! Lucky dog is my bike buddy but only when the temp is +50. At 14 he's not quite the outdoors "man" he used to be!
Last edited by okane; 03-29-15 at 07:32 AM.
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I have screwed up enough times in life, and lived, that I now have a good many lessons to draw upon for many situations. On the bike I work very hard to pay attention to the world around me, I carry a puncture kit, spare tube and an old folding tire with good mileaqe left on it but very light and an extra layer or two. I once allowed myself to get so hypothermic while on a backpacking outing in Colorado, I had great difficulty opening my pack for warmer clothes. It is always easier to solve a problem before it is a problem.
#10
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A thank you, yes. Support his shop. Positive yelp reviews. I like to repay favors with cold beer or homemade food. Like a full rack of smoked pork ribs. Are you a member of any bike groups? Maybe a public thanks on their blog or newsletter.