Bike Forums

Bike Forums (http://www.bikeforums.net/forum.php)
-   Winter Cycling (http://www.bikeforums.net/winter-cycling/)
-   -   Lake MTB Shoes, Excellent Customer Service (http://www.bikeforums.net/winter-cycling/496523-lake-mtb-shoes-excellent-customer-service.html)

Daily Commute 12-23-08 04:01 AM

Lake MTB Shoes, Excellent Customer Service
 
I'm on my third season with my insulated Lake MTB boots. One of the Boa tie mechanisms broke. I called Lake to order a new one. They said to send them a picture and they may warranty it even though the written warranty was long expired. Within a week of my first phone call, a free replacement arrived in the mail. Half an hour later, it was on the boot.

This is a small company that really stands behind its product.


All times are GMT -6. The time now is 04:56 PM.