Join Date: Feb 2003
Location: Rhode Island
Bikes: Lemond, Cannondale
I had a very pleasant experience with a bicycle clothing business:
Col d'Lizard in Vermont.
After two years, the zipper on my shell started to go, so I sent it back to them and they replaced the zipper and shipped it back, within a week, at no cost.
Not only that, but they replaced the windflap I had cut. And the rear pocket stitching was reinforced as I abused the pocket by stuffing too much stuff in them
Great Internet support too.
And the jacket itself has been fantastic, from commutes in the single digits to rainy centuries, the jacket has been nothing but perfect.
A really nice company to deal with, especially in this world of Walmart's and Sprint phones and other mongers of corporate greed.
BTW: Sorry is this seems like advertising, I was just so impressed with the whole thing, I had to write.