I'll never understand why people are so eager to side with the point of view of the manufacturer as if I should care or give a chit as to how they do business, make money, fund research and development, etc. You buy a product, overpriced as it may be, and you should expect the manufacturer to stand behind the product sold. Technicalities of who bought it, how many hands has it gone though, time limitations, etc. are simply ways to get away from standing behind the product they so proudly and loudly had no issues in selling.

I never liked Treks. I consider them the Walmart of bikes, but that is simply me. Yes, I've had one before too, and it lasted me 10 years of good use with no issues either. Just my opinion, so no need for anyone to take it as an insult.

If I was you, no only would I not get another Trek ever, but I would relay my experience with them to anyone that has an ear from here forth. Just me.............