I'd like to add here that my experience with BD was/is a good one. I had my local bike pros assemble and tune my Motobecane Cafe Noir [bought Dec. 2009] to my physical dimensions. Living in northern Vermont with lots of hills and mountain surrounding me, I've recently changed the cassette givng me a lower gear [not a mtn bike cassette] and have change the grips to accommodate some hand numbness. I ride from 11 to 30 miles per day [conditions matter to me] and have had a good experience with BD. My lbs who specialize with TREK bikes, have complimented me with my choice.