Old 10-01-10, 07:23 PM
  #3  
W Cole
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I was told by my local shop that if you report a problem within the 1 year warranty Specialized will cover it in the future if the problem gets worse (they may have just told me this to get me to go away, as this is they're usual approach). But so far I have been VERY disappointed with the Specialized warranty. They refuse to warranty my frame where the wheel has dug grooves into the chainstay. And I've been with a broken shifter for over 2 weeks (pending replacement under warranty) - the shop refuses to "loan" me one in the meantime or do anything to work with me on it.
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