Originally Posted by
Malemute_Kid
It might be worth it to contact another GF dealer and see if they give you the same story.
Thanks!
I may, from what I understand this came from the Trek / GF warranty rep. and since they now have my SN on this bike, I am sure they will try to stay with the same story Fisher and Trek both hide behind the dealers and email, I tried to get a number for customer service or a DM but had no luck. I am not convinced Bicycle Sport Shop here in Austin did all they could, they thought the 25% discount was "Great news" and seem shocked that I was not willing jump on it. If this is how they treat there customers, why would I want to spend another dime with them. They didn't seem to get it. I told them I would like the offer in writing when I pick my bike up tomorrow.
The most I can do is spread the word and hope that no one else get screwed over. There are a lot of cool MTB makers here in ATX so I may just put that money down on a custom frame and swap the stuff over