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Old 06-07-11, 11:29 AM
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Rivendell - I needed a $6 washer. Their cheapest UPS option is $8. I emailed and asked if they could just send it USPS First Class. The shipping dude responded quickly that postage would be $2 and they'd send it out that day. That's a pretty small gesture that we'd expect most companies to make, but lots of them won't.
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